What is MotiveBrowser.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the MotiveBrowser.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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MotiveBrowser.exe file information

Windows Task Manager with MotiveBrowser
MotiveBrowser.exe process in Windows Task Manager

The process known as Motive Browser or mcci+McciBrowser belongs to software Motive System by Motive Communications (

Description: MotiveBrowser.exe is not essential for Windows and will often cause problems. The MotiveBrowser.exe file is located in a subfolder of "C:\Program Files\Common Files". Known file sizes on Windows 10/8/7/XP are 143,360 bytes (40% of all occurrences), 139,264 bytes, 483,328 bytes, 167,936 bytes or 159,744 bytes. 
The program has no visible window. It is not a Windows core file. Therefore the technical security rating is 45% dangerous; however you should also read the user reviews.

Recommended: Identify MotiveBrowser.exe related errors

If MotiveBrowser.exe is located in a subfolder of "C:\Program Files", the security rating is 26% dangerous. The file size is 483,328 bytes (66% of all occurrences) or 139,264 bytes. It is not a Windows system file. The process has no file description. MotiveBrowser.exe is able to monitor applications.

Important: Some malware camouflages itself as MotiveBrowser.exe. Therefore, you should check the MotiveBrowser.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

AppVer.5.815.61935 ModName:ntdll.dll ModVer:5.1.2600.2180 Offset 00010c27
  Jean-Claude Padrun  
Nothing yet, as it was installed today with my Alltel DSL software. I am going to call them and ask about it. Will post what I find out
It is on one of my computers and I am having a lot of problems with computer
  Phyllis Stendebach  

Summary: Average user rating of MotiveBrowser.exe: based on 3 votes with 3 user comments. One user thinks it's probably harmless. One user thinks it's neither essential nor dangerous. One user thinks MotiveBrowser.exe is dangerous and recommends removing it. 3 users don't grade MotiveBrowser.exe ("not sure about it").

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Best practices for resolving MotiveBrowser issues

A clean and tidy computer is the key requirement for avoiding problems with MotiveBrowser. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the MotiveBrowser.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

MotiveBrowser.exe [all]