What is MotiveDirectory.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the MotiveDirectory.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for MotiveDirectory.exe related errors

MotiveDirectory.exe file information

The process known as Motive Directory belongs to software Motive System by Motive Communications (

Description: MotiveDirectory.exe is not essential for the Windows OS and causes relatively few problems. The MotiveDirectory.exe file is located in a subfolder of "C:\Program Files". The file size on Windows 10/8/7/XP is 245,760 bytes. 
The program is not visible. It is not a Windows core file. MotiveDirectory.exe is able to monitor applications. Therefore the technical security rating is 41% dangerous, however you should also read the user reviews.

Recommended: Identify MotiveDirectory.exe related errors

Important: Some malware camouflages itself as MotiveDirectory.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the MotiveDirectory.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

This file is part of Motive Inc's system support product. It is part of an app. that allows for intelligent web-linked support/diagnostics and self help to broadband users.
  Skid Lib   (further information)
BT broadband help file,caused error messages so I removed it from start up in config.utility and problems solved.It only contained very basic help so I suppose I could just remove the help file whith add/remove programs facilty
  Peter Walker  
muBlinder.exe -startup
Seems to be part of Numericable software in France
Part of an assistance package provided by my Internet provider (Cablecom Switzerland)
  Jacques Schlesinger  

Summary: Average user rating of MotiveDirectory.exe: based on 3 votes with 5 user comments. 3 users think MotiveDirectory.exe is essential for Windows or an installed application. 2 users don't grade MotiveDirectory.exe ("not sure about it").

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Best practices for resolving MotiveDirectory issues

A clean and tidy computer is the key requirement for avoiding problems with MotiveDirectory. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the MotiveDirectory.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

MotiveDirectory.exe [all]