How to remove an MotiveSB error
The free file information forum can help you determine if MotiveSB.exe is a virus, trojan, spyware, or adware that you can remove, or a file belonging to a Windows system or an application you can trust.
MotiveSB.exe file information
The process known as Motive SmartBridge or SBC Self Support Tool Alerts or Verizon SmartBridge or ntl:home broadband medic alerts or TELUS eCare SmartBridge or Sympatico NetAssistant or AT&T Self Support Tool Alerts or DSL Check-up Center - ALLTEL Alerts or BT Yahoo! Help Notifier or Aliant Net Assistant
belongs to software Motive System or Verizon Online Help and Support or TELUS eCare SmartBridge or Sympatico NetAssistant or cablecom assistant or SBC Self Support Tool Alerts or SBC Self Support Tool or ntl:home broadband medic alerts
by Motive Communications (www.motive.com) or Motive (www.alcatel-lucent.com/motive) or TELUS (www.telus.com) or Casema or One.Tel.
Description: MotiveSB.exe is located in a subfolder of "C:\Program Files" - mostly C:\Program Files\ntl\BROADBAND MEDIC\SMARTBRIDGE\ or C:\Program Files\VERIZON ONLINE\SUPPORTCENTER\SMARTBRIDGE\.
Known file sizes on Windows 7/XP are 380,928 bytes (27% of all occurrences), 438,359 bytes and 14 more variants.
File MotiveSB.exe is not a Windows system file. The program is not visible. The process starts when Windows starts (see Registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run). It can change the behavior of other programs or manipulate other programs. Program uses ports to connect to a LAN or the Internet. MotiveSB.exe is able to monitor applications. Therefore the technical security rating is 81% dangerous, however also read the users reviews.
If you have any problems with MotiveSB.exe, you may want to remove the entire program Verizon Online Help and Support or Quick Help using Windows Control Panel or turn to the software developer, Verizon, for advice.
Recommended: Identify MotiveSB.exe related errors
If MotiveSB.exe is located in a subfolder of the "My Files" folder, the security rating is 92% dangerous. The file size is 385,024 bytes. It can change the behavior of other programs or manipulate other programs. The program has no visible window. The process starts when Windows starts (see Registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run). Program listens for or sends data on open ports to a LAN or the Internet. MotiveSB.exe is not a Windows system file. MotiveSB.exe is able to monitor applications.
External information from Paul Collins:
- "Motive SmartBridge" is not required to run at start up. System tray icon for the Virtual Assistant from AT&T Broadband, used to communicate internet problems via the network rather than telephone. Available via desktop shortcut or Start → Programs - not required
Important: Some malware camouflages itself as MotiveSB.exe, particularly when located in the c:\windows or c:\windows\system32 folder. Therefore, you should check the MotiveSB.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.
Chris (further information)
Security Task Manager shows all running Windows tasks including embedded hidden functions (e.g. keyboard or browser monitoring, autostart entry). A unique security risk rating indicates the likelihood of the process being potential spyware, malware, keylogger or a Trojan.
MalwareBytes detects and removes sleeping spyware, adware, trojans, keyloggers, malware and tracking threats from your hard disk. Ideal supplement to Security Task Manager.
SpeedUpMyPC scans, cleans, repairs and optimizes your computer.
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