What is MsgSys.EXE?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the MsgSys.EXE on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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MsgSys.EXE file information

Windows Task Manager with MsgSys
MsgSys.EXE process in Windows Task Manager

The process known as CBA -- Message System belongs to software Intel Common Base Agent or Kithara Tool Suite (version 7 Runtime) or Compaq Remote Monitor Service or Security Update for Microsoft by Intel ( or LANDesk Software (

Description: MsgSys.EXE is not essential for the Windows OS and causes relatively few problems. The MsgSys.EXE file is located in the C:\Windows\System32 folder. Known file sizes on Windows 10/8/7/XP are 14,336 bytes (66% of all occurrences), 28,729 bytes, 34,592 bytes, 34,640 bytes or 31,232 bytes. 
The program is not visible. The file is not a Windows core file. The software listens for or sends data on open ports to a LAN or the Internet. The file is an unknown file in the Windows folder. Therefore the technical security rating is 69% dangerous, however you should also read the user reviews.

Uninstalling this variant: It is possible to completely remove Intel LANdesk (Control Panel ⇒ Uninstall a Program), use the software publisher’s support or look for a new, improved version.

Recommended: Identify MsgSys.EXE related errors

Important: Some malware disguises itself as MsgSys.EXE, particularly when not located in the C:\Windows\System32 folder. Therefore, you should check the MsgSys.EXE process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

component of Intel's LANDesk management suite
component of Intel lan desk
LanDesk File
Part of Symantec Anti-Virus (legacy from Intel AV acquisition)
  Robert Wagnon  
I cant Get rid of it
It is part of Intel's LANDesk Driver Suite
msgsys.exe is an application by Intel which assist with LANdesks Alert management System (AMS). This program is a non-essential system process, but should not be terminated unless suspected to be causing problems.
  John Sgro  
It's not dangerous, just annoying. I remove it. It is really not needed.
  g33kdude   (further information)
part of norton antivirus real time scan process
msgsys.exe is an application by Intel which assist with LANdesks Alert management System (AMS). This program is a non-essential system process, but should not be terminated unless suspected to be causing problems.
LandDesk file
Should be found in Windows\System32. Its' Internal Name is MsgExe, Original Filename is MsgSys.EXE

Rating chart

Summary: Average user rating of MsgSys.EXE: based on 16 votes with 12 user comments. 11 users think MsgSys.EXE is essential for Windows or an installed application. 2 users think it's probably harmless. One user thinks it's neither essential nor dangerous. 2 users think MsgSys.EXE is dangerous and recommend removing it. One user is not sure about it.

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Best practices for resolving MsgSys issues

A clean and tidy computer is the key requirement for avoiding problems with MsgSys. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the MsgSys.EXE process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

MsgSys.EXE [all]