What is NBAgent.exe?

The genuine NBAgent.exe file is a software component of Nero BackItUp by Nero.
NBAgent.exe is an executable file that runs the Nero BackItUp program, an application designed to backup up important data to Nero's cloud storage network. This is a critical component for Nero BackItUp and should not be directly removed. Nero BackItUp was originally a part of the Nero Burning ROM Suite, but later was sold as a standalone product. The product offers the backup utility for up to five computers and unlimited mobile devices including iOS, Android and Windows. The program can be assigned to automatically backup data from hard disks (USB & Internal HDD drives), CD/DVD/Blu-ray discs, network storage space and the cloud. Nero is a German software developer best known for their flagship disc burning software program, the Nero Suite. Richard Lesser founded the company in 1995 as Ahead Software GmbH but the company changed their name to Nero in 2005. Nero became quite popular after many OEMs (original equipment manufacturers) decided to bundle the suite with their hardware products. Nero is headquartered in Karlsruhe, Germany.

NBAgent stands for Nero BackItUp Agent

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the NBAgent.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for NBAgent.exe related errors

NBAgent.exe file information

Windows Task Manager with NBAgent
NBAgent.exe process in Windows Task Manager

The process known as Nero BackItUp belongs to software Nero BackItUp (version 10, 11) by Nero AG (

Description: NBAgent.exe is not essential for the Windows OS and causes relatively few problems. The NBAgent.exe file is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 1,406,248 bytes (25% of all occurrences), 1,226,024 bytes, 1,234,216 bytes, 1,493,288 bytes or 1,492,264 bytes. 
You can uninstall this program in the Control Panel. The file is a Verisign signed file. NBAgent.exe is certified by a trustworthy company. The NBAgent.exe file is not a Windows system file. The program starts when Windows starts (see Registry key: MACHINE\Run). Therefore the technical security rating is 4% dangerous.

Uninstalling this variant: You can do the following:
  1) uninstall the program using the Control Panel ⇒ Uninstall a ProgramNero BackItUp 10 or Nero BackItUp 11
  2) contact Customer Service.

Recommended: Identify NBAgent.exe related errors

Important: Some malware camouflages itself as NBAgent.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the NBAgent.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving NBAgent issues

A clean and tidy computer is the key requirement for avoiding problems with NBAgent. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the NBAgent.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

NBAgent.exe [all]