What is Neon Responder Service.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the Neon Responder Service.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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Neon Responder Service.exe file information

The process known as Neon Responder belongs to software Neon Responder by Neon Software (

Description: Neon Responder Service.exe is not essential for Windows and will often cause problems. Neon Responder Service.exe is located in the C:\Windows folder. Known file sizes on Windows 10/8/7/XP are 81,920 bytes (50% of all occurrences), 262,144 bytes or 271,952 bytes. 
The program has no visible window. Neon Responder Service.exe is not a Windows system file. It is located in the Windows folder, but it is not a Windows core file. The process listens for or sends data on open ports to a LAN or the Internet. Neon Responder Service.exe is able to monitor applications and record keyboard and mouse inputs. Therefore the technical security rating is 62% dangerous; however you should also read the user reviews.

Recommended: Identify Neon Responder Service.exe related errors

If Neon Responder Service.exe is located in a subfolder of "C:\Program Files", the security rating is 60% dangerous. The file size is 249,856 bytes. The program is not visible. It is not a Windows system file. The process listens for or sends data on open ports to a LAN or the Internet. Neon Responder Service.exe is able to connect to the Internet, record keyboard and mouse inputs and monitor applications.

Uninstalling this variant: You have the option to uninstall the software Neon Responder using the Uninstall a Program function of Windows Control Panel (Windows: Start, Settings, Control Panel, Uninstall a Program).

Important: Some malware disguises itself as Neon Responder Service.exe, particularly when not located in the C:\Windows folder. Therefore, you should check the Neon Responder Service.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

It is just a network monitoring component. Probably put there by your SysAdmin
  Bob   (further information)
is comming from Lan Survevior
Neon Responder is a client for Javvin's network management software
  Marty Cavanaugh   (further information)
Lan Survevior monitoring precess. Not dangerous.
Please note service.exe is a virus it offten hides under a hidden system file under c:\windows in windows xp. and services.exe is a windows system file. NOTE the diffrence dont be fooled by these people. also seems to travel out on port 6667 to a fake anti virus site
  brendan z  

Summary: Average user rating of Neon Responder Service.exe: based on 4 votes with 6 user comments. 2 users think Neon Responder Service.exe is essential for Windows or an installed application. One user thinks it's neither essential nor dangerous. One user thinks Neon Responder Service.exe is dangerous and recommends removing it. 3 users don't grade Neon Responder Service.exe ("not sure about it").

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Best practices for resolving Neon Responder Service issues

A clean and tidy computer is the key requirement for avoiding problems with Neon Responder Service. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the Neon Responder Service.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

Neon Responder Service.exe [all]