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What is pcCMService.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the pcCMService.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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PcCMService.exe file information

Windows Task Manager with pcCMService
PcCMService.exe process in Windows Task Manager

The process known as mcci+McciCMService belongs to software McciCMService or PoserContent2012 or ATT-RC Self Support Tool by Alcatel-Lucent (www.alcatel-lucent.com).

Description: PcCMService.exe is not essential for Windows and will often cause problems. PcCMService.exe is located in a subfolder of "C:\Program Files\Common Files". Known file sizes on Windows 8/7/XP are 369,152 bytes (42% of all occurrences), 460,288 bytes and 5 more variants. http://www.file.net/process/pccmservice.exe.html 
The program has no visible window. The pcCMService.exe file is not a Windows system file. Therefore the technical security rating is 41% dangerous, however you should also read the user reviews.
The software publisher Smithmicro provides an uninstall program (Control Panel->Software->PoserContent2012 or ATT-RC Self Support Tool).

Recommended: Identify pcCMService.exe related errors

Important: Some malware camouflages itself as pcCMService.exe. Therefore, you should check the pcCMService.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.

Score

User Comments

Another piece of the puzzle that is AT&T's tool package for troubleshooting internet connection problems. Wants to run all the time, and overrides Security Task Manager's attempt to prevent it from starting when Windows starts. (As far as I know, it isn't necessary except when using AT&T's troubleshooting tools.)
  rbh  
I know that it is not needed unless you run AT&T's troubleshooting tools. It hogs the CPU.
  Tony  

Summary: Average user rating of pcCMService.exe: based on 1 vote with 2 user comments. One user thinks it's neither essential nor dangerous. One user is not sure about it.


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Best practices for resolving pcCMService issues

A clean and tidy computer is the key requirement for avoiding problems with pcCMService. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off doing a repair of your installation, or in the case of Windows 8, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the pcCMService.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.



Other processes

pcCMService.exe [all]