What is pcContextHook_DSR.dll?

The genuine pcContextHook_DSR.dll file is a software component of Motive SmartBridge by Alcatel-Lucent.
PcContextHook_DSR.dll is a DLL (Dynamic Link Library) file that is part of Motive SmartBridge, a troubleshooting software used by many Internet service providers (ISPs) to diagnose and fix problems with end-user Internet connections. DLL files store data, code and resources needed by one or more programs in order to function correctly. This is not a critical Windows component and should be removed if known to cause problems. Motive SmartBridge is usually automatically installed on user computers when setting up a new Internet service, however, it is more useful for the ISP than for the user, and should be disabled. The program provides an easy way for companies to troubleshoot end-user Internet connection problems. Lucent Technologies, Inc. was an American company that developed telecommunications equipment. It was founded in 1996 after the selling-off of AT&T Technologies, a unit of the AT&T Corporation. The company is currently known as Alcatel-Lucent after the merger with Alcatel SA of France in 2006. The company was based in Murray Hill, New Jersey, United States.

pcContextHook_DSR stands for Personal computer Context Hook Database Storage

PcContextHook_DSR.dll is a Windows DLL file. DLL is the abbreviation for Dynamic Link Library. DLL files are needed by programs or web browser extensions, because they contain program code, data, and resources. The following information can help you determine if pcContextHook_DSR.dll is a Windows system file or if it belongs to an application that you can trust.

Click to Run a Free Scan for pcContextHook_DSR.dll related errors

PcContextHook_DSR.dll file information

The process known as mcci+McciContextHook belongs to software McciContextHook or BT Wireless Connection Manager by Alcatel-Lucent (

Description: PcContextHook_DSR.dll is not essential for Windows and will often cause problems. The file pcContextHook_DSR.dll is located in a subfolder of "C:\Program Files\Common Files". Known file sizes on Windows 10/8/7/XP are 203,776 bytes (97% of all occurrences) or 204,288 bytes. 
A .dll file (Dynamic Link Library) is a special type of Windows program containing functions that other programs can call. This .dll file can be injected to all running processes and can change or manipulate their behavior. It can change the behavior of other programs or manipulate other programs. The program has no visible window. The service has no detailed description. It is not a Windows core file. PcContextHook_DSR.dll is able to record keyboard and mouse inputs. Therefore the technical security rating is 65% dangerous; however you should also read the user reviews.

Uninstalling this variant: In the event of any problems with pcContextHook_DSR.dll, you can uninstall the program using the Control Panel ⇒ Uninstall a ProgramBT Wireless Connection Manager.

Recommended: Identify pcContextHook_DSR.dll related errors

Important: Some malware camouflages itself as pcContextHook_DSR.dll. Therefore, you should check the pcContextHook_DSR.dll process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

Malware, at least. This application was bundled in with something else that was downloaded. Adds extensions to my Chrome browser and adds unwanted services/processes

Summary: Average user rating of pcContextHook_DSR.dll: based on 1 vote with 1 user comment. One user suspects danger.

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Best practices for resolving pcContextHook_DSR issues

A clean and tidy computer is the key requirement for avoiding problems with pcContextHook_DSR. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the pcContextHook_DSR.dll process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

pcContextHook_DSR.dll [all]