What is PocketCloudService.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the PocketCloudService.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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PocketCloudService.exe file information

Windows Task Manager with PocketCloudService
PocketCloudService.exe process in Windows Task Manager

The process known as PocketCloudService belongs to software PocketCloud Windows Companion or PocketCloud by Wyse Technology.

Description: PocketCloudService.exe is not essential for the Windows OS and causes relatively few problems. The file PocketCloudService.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 188,928 bytes (36% of all occurrences), 16,176 bytes, 97,792 bytes, 109,056 bytes or 191,488 bytes. 
The program has no visible window. It is not a Windows core file. The program can be removed using the Control Panel's Add\Remove programs applet. The process has no file description. PocketCloudService.exe is able to record keyboard and mouse inputs. Therefore the technical security rating is 33% dangerous.

Uninstalling this variant: If any problems with PocketCloudService.exe occur, you can do the following:
  • visit the support page
  • uninstall PocketCloud Windows Companion or PocketCloud software via Windows Control Panel/Add or Remove Programs (Windows XP) or Programs and Features (Windows 10/8/7)

Recommended: Identify PocketCloudService.exe related errors

Important: Some malware camouflages itself as PocketCloudService.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the PocketCloudService.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving PocketCloudService issues

A clean and tidy computer is the key requirement for avoiding problems with PocketCloudService. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the PocketCloudService.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

PocketCloudService.exe [all]