What is pol.exe?

The genuine pol.exe file is a software component of PlayOnline Viewer by SQUARE ENIX.
"POL.exe" is the online viewer for Square Enix games, such as Tetra Master and Final Fantasy XI. This executable file serves as the platform used to play games online. It is installed along with any game requiring the file in order to play online. Square Enix began in 2003 and is a game designer, publisher, and distributor across the globe, mainly known for the Final Fantasy series of games.

POl stands for Play Online

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the pol.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for pol.exe related errors

Pol.exe file information

Windows Task Manager with pol
Pol.exe process in Windows Task Manager

The process known as PlayOnline Viewer belongs to software PlayOnline Viewer or Ardamax Keylogger by SQUARE ENIX CO., LTD (

Description: Pol.exe is not essential for Windows and will often cause problems. The file pol.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 665,088 bytes (62% of all occurrences), 1,691,648 bytes or 933,888 bytes. 
Pol.exe is not a Windows system file. There is no description of the program. The software starts upon Windows startup (see Registry key: MACHINE\Run). Pol.exe is able to monitor applications and record keyboard and mouse inputs. Therefore the technical security rating is 33% dangerous, however you should also read the user reviews.

Uninstalling this variant: It is possible to uninstall Steam or Ardamax Keylogger software via Windows Control Panel/Add or Remove Programs (Windows XP) or Programs and Features (Windows 10/8/7) or turn to the software developer, Steampowered, for advice.

Recommended: Identify pol.exe related errors

Important: Some malware also uses the file name pol.exe, for example TROJ_GEN.R47CEA4 or SPYW_ARDAKEY (detected by TrendMicro), and Spyware.Ardakey (detected by Symantec). Therefore, you should check the pol.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

Play Online viewer, installed for Final Fantasy XI online game
  Emily   (further information)
it is the process for Final Fantasy XI online
  Chris   (further information)
Is the playonline veiwer, necessary for playing Square-enix online games such as Tetra master and FFXI
  John   (further information)
Its A Keylogger For Ardamax Keylogger!
  Tyler   (further information)
Ardamax Keylogger
its a process launcched by ardmax keylogger to record the key strokes along with screen shots and possesses thecapability to transfer the record over network basically its a keylogger
Ardamax Keylogger
  Jan Wicher   (further information)
It's a process of Ardamax Keylogger
From experience its no good.
its a keylogger: ardamax keylogger

Rating chart

Summary: Average user rating of pol.exe: based on 11 votes with 10 user comments. 3 users think pol.exe is essential for Windows or an installed application. One user thinks it's probably harmless. 2 users suspect danger. 5 users think pol.exe is dangerous and recommend removing it.

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Best practices for resolving pol issues

A clean and tidy computer is the key requirement for avoiding problems with pol. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the pol.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

pol.exe [all]