What is ppRemoteService.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the ppRemoteService.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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PpRemoteService.exe file information

The process known as eTrust PestPatrol Anti-Spyware Corporate Edition remote DCOM server belongs to software eTrust PestPatrol Anti-Spyware Corporate Edition by Computer Associates International (

Description: PpRemoteService.exe is not essential for Windows and will often cause problems. PpRemoteService.exe is located in the C:\Windows\System32 folder. Known file sizes on Windows 10/8/7/XP are 286,720 bytes (66% of all occurrences), 274,432 bytes or 290,816 bytes. 
The program has no visible window. The file is located in the Windows folder, but it is not a Windows core file. The file is not a Windows core file. The process listens for or sends data on open ports to a LAN or the Internet. Therefore the technical security rating is 69% dangerous, however you should also read the user reviews.

Recommended: Identify ppRemoteService.exe related errors

Important: Some malware disguises itself as ppRemoteService.exe, particularly when not located in the C:\Windows\System32 folder. Therefore, you should check the ppRemoteService.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

belongs to Pest Patrol
  Chris   (further information)
I wonder how it load on startup. No reference found with hijackthis
it is a entrprise spyware remover
  Hasfurt   (further information)
Loads as a system service
It's a service, Start\Run and type services.msc, Pest patrol remote service.
this is the service running in the background to 'phone home' to pest patrol server which is usually on your LAN
Part of eTrust's Pest Patrol, can cause IE to hang, especially on javascript intense pages like Yahoo. YMMV
i think it's to enable remote control over spyware scans and so on in a corporate environment. if you have ever used Pestpatrol corporate edition or similar and still do, then leave it, if not get rid.
  Mister Me  
CA has KB article on how to remove it
  Range Gate   (further information)

Rating chart

Summary: Average user rating of ppRemoteService.exe: based on 11 votes with 9 user comments. 4 users think ppRemoteService.exe is essential for Windows or an installed application. 6 users think it's neither essential nor dangerous. One user thinks ppRemoteService.exe is dangerous and recommends removing it. 3 users don't grade ppRemoteService.exe ("not sure about it").

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Best practices for resolving ppRemoteService issues

A clean and tidy computer is the key requirement for avoiding problems with ppRemoteService. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the ppRemoteService.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

ppRemoteService.exe [all]