What is prismxl?

The genuine prismxl.sys file is a software component of PrismXL Software Family by New Boundary Technologies.
A system file from New Boundary Technologies, prismxl.sys runs on PCs that are being managed by the Prism software management suite. Prism allows for remote configuration and management of client computers through a network host. The host computer has the primary Prism control software, where settings and changes can be assigned to clients. Founded in 1985, New Boundary provides IT management solutions to businesses worldwide.

PrismXL stands for PrismXL Service

Prismxl.sys is a Windows driver. A driver is a small software program that allows your computer to communicate with hardware or connected devices. This means that a driver has direct access to the internals of the operating system, hardware etc. The free file information forum can help you determine if prismxl.sys is a Windows system file or if it belongs to an application that you can trust.

Run a free scan to check for prismxl drivers in need of updating

Prismxl.sys file information

The process known as PrismXL Service or Numara Deploy Service belongs to software PrismXL Software Family or New Boundary Software Family or RK Launcher iVista Leopard or Numara Software Family by New Boundary Technologies ( or Lanovation or Numara Software (

Description: Prismxl.sys is not essential for Windows and will often cause problems. The prismxl.sys file is located in a subfolder of "C:\Program Files\Common Files" (mainly C:\Program Files\Common Files\New Boundary\PrismXL\ or C:\Program Files\Common Files\Lanovation\PrismXL\). Known file sizes on Windows 10/8/7/XP are 172,032 bytes (68% of all occurrences), 65,536 bytes and 6 more variants. 
The program has no visible window. The prismxl.sys file is not a Windows core file. Prismxl.sys is able to record keyboard and mouse inputs. Therefore the technical security rating is 42% dangerous, however you should also read the user reviews.

Uninstalling this variant: In case of problems with prismxl.sys, you can also do the following:

Recommended: Identify prismxl.sys related errors

Important: Some malware camouflages itself as prismxl.sys. Therefore, you should check the prismxl.sys process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

HP/Compaq/Gateway/eMachines all use the PRISMXL - In-house it is used to deploy software and gather diagnostic info. Once the PC is at your house it can be used VIA REMOTE to access your PC.
  Mannard   (further information)
Seems to have come with my Paradigit PC... unless a virus installed it and changed the install date/time :/
Was completely slowing my system. Never seen it until my computer came back from law enforcement as they have been traking an old friend who used my system.
This file will give you AIDS
  Joe House  
it's a updater installed by gateway and is on all gateway comp. anlso if you go to gateway and update drivers and you ask gateway to scan your comp. they will install pc pitstop to do the scan there is no harm it either items you can turn the service off or disable it or delete it but if you go back to gateway and have your comp. scaned they will down load the pc pitstop again go to gaateway and ask for your self i have made a call to there tech suppert and ask so i know what they are.the prismxl is a software loading tool used by gateway to instll your operating system and other goodies
My pc was acting strangely, had network issues then 10-15 viruses/trojans/etc. tried to install in one day. I don't remember having this program appear in tasks before that, so I took the precaution of removing it. Thanks for the advice and instructions!
Appears to be on Gateway and eMachine systems for something they do when they build it and isn't really needed afterwards, here is the link at gateway support with easy shut down instructions.
  Casual Dave   (further information)
apparently comes on emachines gateway at factory and should have been removed
  Dr Zen   (further information)
More comments can be found here:
    (further information)

Rating chart

Summary: Average user rating of prismxl.sys: based on 51 votes with 9 reviews. 14 users think prismxl.sys is essential for Windows or an installed application. 2 users think it's probably harmless. 17 users think it's neither essential nor dangerous. 9 users suspect danger. 9 users think prismxl.sys is dangerous and recommend removing it. 4 users don't grade prismxl.sys ("not sure about it").

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Best practices for resolving prismxl issues

A clean and tidy computer is the key requirement for avoiding problems with prismxl. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the prismxl.sys process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

prismxl.sys [all]