What is ps_agent.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the ps_agent.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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Ps_agent.exe file information

Windows Task Manager with ps_agent
Ps_agent.exe process in Windows Task Manager

The process known as Internet-Radio Player (version 2.01.4) or phonostar-Player (version 2.01.4) or Printing Scout Agent Application For Win (version 2K/XP) belongs to software phonostar-Player or Printing Scout Application or Internet-Radio Player Version by phonostar ( or Xerox (

Description: Ps_agent.exe is not essential for the Windows OS and causes relatively few problems. Ps_agent.exe is located in a subfolder of "C:\Program Files". The file size on Windows 10/8/7/XP is 98,304 bytes. 
There is an icon for this program on the taskbar next to the clock. The program can be removed using the Control Panel's Add\Remove programs applet. There is no description of the program. Ps_agent.exe is not a Windows core file. Therefore the technical security rating is 21% dangerous.

Uninstalling this variant: If you encounter difficulties with ps_agent.exe, you may want to safely remove the program using the uninstall program of phonostar-Player or Samsung Player (Control Panel ⇒ Uninstall a Program).

Recommended: Identify ps_agent.exe related errors

If ps_agent.exe is located in a subfolder of C:\Windows\System32, the security rating is 52% dangerous. The file size is 176,128 bytes. The file is located in the Windows folder, but it is not a Windows core file. The program has no visible window. Ps_agent.exe is not a Windows system file. Ps_agent.exe is able to record keyboard and mouse inputs.

Important: Some malware camouflages itself as ps_agent.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the ps_agent.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving ps_agent issues

A clean and tidy computer is the key requirement for avoiding problems with ps_agent. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the ps_agent.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

ps_agent.exe [all]