What is PSTrayFactory.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the PSTrayFactory.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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PSTrayFactory.exe file information

Windows Task Manager with PSTrayFactory
PSTrayFactory.exe process in Windows Task Manager

The process known as PS Tray Factory (version 3.0) appears to belong to software PS Tray Factory by PS Soft Lab (

Description: PSTrayFactory.exe is not essential for Windows and will often cause problems. PSTrayFactory.exe is located in a subfolder of "C:\Program Files" or sometimes in a subfolder of C:\Windows. Known file sizes on Windows 10/8/7/XP are 425,472 bytes (28% of all occurrences), 526,528 bytes and 6 more variants. 
There is no description of the program. The program can be removed using the Control Panel's Add\Remove programs applet. It can change the behavior of other programs or manipulate other programs. The PSTrayFactory.exe file is not a Windows core file. The program has no visible window. The program starts when Windows starts (see Registry key: MACHINE\Run, MACHINE\RunOnce). PSTrayFactory.exe is able to monitor applications and record keyboard and mouse inputs. Therefore the technical security rating is 74% dangerous.

Uninstalling this variant: In the event of any problems with PSTrayFactory.exe, you might want to do the following:
  1) uninstall the program using the Control Panel ⇒ Uninstall a ProgramPS Tray Factory
  2) consult’s Customer Service for advice
  3) update the program to the latest version.

Recommended: Identify PSTrayFactory.exe related errors

Important: Some malware also uses the file name PSTrayFactory.exe, for example TROJ_Generic.DIS or TROJ_ZEROML.AV (detected by TrendMicro), and Win32:Trojan-gen (detected by Avast). Therefore, you should check the PSTrayFactory.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving PSTrayFactory issues

A clean and tidy computer is the key requirement for avoiding problems with PSTrayFactory. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the PSTrayFactory.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

PSTrayFactory.exe [all]