Most antivirus programs identify psupport.dll as malware—for example BitDefender identifies it as Gen:Variant.Adware.BHO.Bprotector.1, and Symantec identifies it as Adware.GoonSquad!g1.
The free file information forum can help you find out how to remove it. If you have additional information about this file, please leave a comment or a suggestion for other users.
Description: Psupport.dll is not essential for Windows and will often cause problems. Psupport.dll is located in a subfolder of "C:\Program Files".
The file size on Windows 10/8/7/XP is 857,600 bytes.
The program has a visible window. The software has no file description. The program is loaded during the Windows boot process (see Registry key: AppInit_DLLs). Psupport.dll is not a Windows core file. Psupport.dll is able to monitor applications. Therefore the technical security rating is 44% dangerous.
Recommended: Identify psupport.dll related errors
Important: You should check the psupport.dll process on your PC to see if it is a threat. If psupport.dll has changed your browser's search engine and start page, you can recover your browser's default settings as follows:Reset default browser settings for Internet-Explorer ▾
The following programs have also been shown useful for a deeper analysis: Security Task Manager examines the active psupport process on your computer and clearly tells you what it is doing. Malwarebytes' well-known anti-malware tool tells you if the psupport.dll on your computer displays annoying ads, slowing it down. This type of unwanted adware program is not considered by some antivirus software to be a virus and is therefore not marked for cleanup.
A clean and tidy computer is the key requirement for avoiding PC trouble. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.
Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.