What is ptim.exe?

The genuine ptim.exe file is a software component of WebEx Productivity Tools by Cisco.
WebEx Productivity Tools are a suite of video conferencing and online collaboration programs. Ptim.exe runs the WebEx Productivity Tools Instant Messenger. This is not an essential process for Windows and can be disabled if known to create problems. WebEx Productivity Tools features the ability to organize and collaborate over online work sessions through integration with email applications such as Microsoft Outlook. Productivity Tools works as a plugin, creating a toolbar within an application that allows online conferencing and instant messaging using integrated audio and video. WebEx Productivity Tools support Windows and Mac OS. Cisco Systems, Inc. is an American company that designs, manufactures, and markets networking equipment. The company was founded in 1984 by Leonard Bosack along with Kirk Lougheed, two students at Stanford University. The company's first product was based on the University's router software, which Stanford later licensed to Cisco. Cisco is currently employs over 74,000 people worldwide and is presently headquartered in San Jose, California, USA.

PTIM stands for WebEx Productivity Tools Instant Messenger Service

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the ptim.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for ptim.exe related errors

Ptim.exe file information

Windows Task Manager with ptim
Ptim.exe process in Windows Task Manager

The process known as PTIM belongs to software WebEx Productivity Tools by Cisco WebEx or WebEx (

Description: Ptim.exe is not essential for the Windows OS and causes relatively few problems. Ptim.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 271,688 bytes (25% of all occurrences), 408,592 bytes, 210,248 bytes or 666,872 bytes. 
It is a file with no information about its developer. The program is not visible. The file is a Verisign signed file. The ptim.exe file is digitally signed. The application starts upon Windows startup (see Registry key: Run). It is not a Windows system file. Ptim.exe is able to monitor applications. Therefore the technical security rating is 40% dangerous, however you should also read the user reviews.

Uninstalling this variant: If you have any problems with ptim.exe, you may also uninstall the associated program (Start > Control Panel > Uninstall a Program > WebEx Productivity Tools).

Recommended: Identify ptim.exe related errors

If ptim.exe is located in a subfolder of the user's profile folder, the security rating is 70% dangerous. The file size is 402,744 bytes. There is no description of the program. It can change the behavior of other programs or manipulate other programs. The program is not visible. The ptim.exe file is a Verisign signed file. The file has a digital signature. The application starts upon Windows startup (see Registry key: Run). The file is not a Windows system file. Ptim.exe is able to monitor applications.

Important: Some malware camouflages itself as ptim.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the ptim.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

Used by Citrix webex productivity tools
  Peter   (further information)
Very high task manager PF Delta when no WebEx meeting.
  David Pickett  
Used by Cisco WEBEX Conferencing
p100 csgo cheat kann ich nur empfehelen
  polak   (further information)

Summary: Average user rating of ptim.exe: based on 4 votes with 4 user comments. 3 users think ptim.exe is essential for Windows or an installed application. One user thinks it's probably harmless. One user is not sure about it.

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Best practices for resolving ptim issues

A clean and tidy computer is the key requirement for avoiding problems with ptim. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the ptim.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

ptim.exe [all]