What is RaInfo?

The genuine RaInfo.sys file is a software component of RemotelyAnywhere by LogMeIn.
RaInfo.sys is a kernel driver that provides system information for computers being remotely monitored using RemotelyAnywhere, an application that lets users remotely access computers for remote viewing and administration. This kernel driver is a software program that lets RemotelyAnywhere communicate with hardware components of a system. This is not a critical Windows component and should be removed if known to cause problems. Removing this file may cause problems while running LogMeIn products. RemotelyAnywhere is a remote viewing application designed for system administration, diagnostics and troubleshooting purposes. The program features desktop sharing, disk mapping, flash remote control, support for international keyboards, an activeX command prompt, drag and drop file transfer, and a system dashboard. RemotelyAnywhere runs on the Windows platform. LogMeIn is a multinational software company that develops solutions for remote control, systems management, file sharing, business collaboration, data backup, and on-demand customer support of PCs, Macintosh computers, smartphones, servers and other connected devices. The company was founded in 2003 as 3am Labs, but changed their name to LogMeIn, Inc. in 2006. It is currently headquartered in Boston, Massachusetts, USA.

RAInfo stands for RemotelyAnywhere Kernel Information Provider

RaInfo.sys is a Windows driver. A driver is a small software program that allows your computer to communicate with hardware or connected devices. This means that a driver has direct access to the internals of the operating system, hardware etc. The free file information forum can help you determine if RaInfo.sys is a Windows system file or if it belongs to an application that you can trust.

Run a free scan to check for RaInfo drivers in need of updating

RaInfo.sys file information

The process known as RemotelyAnywhere Kernel Information Provider or DesktopAuthority Kernel Information Provider belongs to software RemotelyAnywhere or Desktop Authority Kernel Information Provider by LogMeIn ( or ScriptLogic ( or 3am Labs (

Description: RaInfo.sys is not essential for Windows and will often cause problems. RaInfo.sys is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 12,992 bytes (50% of all occurrences), 7,680 bytes, 12,856 bytes or 11,112 bytes. 
The driver can be started or stopped from Services in the Control Panel or by other programs. The program has no visible window. The service has no detailed description. The file is not a Windows core file. The program can be uninstalled in the Control Panel. The file is digitally signed. The RaInfo.sys file is a Verisign signed file. RaInfo.sys appears to be a compressed file. Therefore the technical security rating is 24% dangerous, however you should also read the user reviews.

Uninstalling this variant: There is a possibility to safely remove the program using the uninstall program of LogMeIn (Control Panel ⇒ Uninstall a Program).

Recommended: Identify RaInfo.sys related errors

Important: Some malware camouflages itself as RaInfo.sys. Therefore, you should check the RaInfo.sys process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

part of desktop authority which can control any aspect of your computer

Summary: Average user rating of RaInfo.sys: based on 1 vote with 1 user comment. One user suspects danger.

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Best practices for resolving RaInfo issues

A clean and tidy computer is the key requirement for avoiding problems with RaInfo. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the RaInfo.sys process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

RaInfo.sys [all]