What is redirector.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the redirector.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for redirector.exe related errors

Redirector.exe file information

The process known as Citrix FTA, URL Redirector or Desktop Redirector belongs to software BlackBerry Desktop Software or Citrix Receiver by Research In Motion ( or Citrix Systems (

Description: Redirector.exe is not essential for the Windows OS and causes relatively few problems. Redirector.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 231,776 bytes (25% of all occurrences), 1,319,024 bytes, 153,952 bytes or 153,992 bytes. 
The program can be removed using the Control Panel's Add\Remove programs applet. The program starts when Windows starts (see Registry key: MACHINE\Run, MACHINE\User Shell Folders). Redirector.exe is not a Windows system file. The program is not visible. The redirector.exe file is a Verisign signed file. The file has a digital signature. Redirector.exe is able to record keyboard and mouse inputs. Therefore the technical security rating is 13% dangerous.

Uninstalling this variant: In case of problems with redirector.exe, you can also uninstall the program using the Control Panel ⇒ Uninstall a ProgramOnline Plug-in or BlackBerry Desktop Software, search the support area on the Citrix website or search for an update on the vendor’s website.

Recommended: Identify redirector.exe related errors

Important: Some malware camouflages itself as redirector.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the redirector.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving redirector issues

A clean and tidy computer is the key requirement for avoiding problems with redirector. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the redirector.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

redirector.exe [all]