What is residentagent.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the residentagent.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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Residentagent.exe file information

Windows Task Manager with residentagent
Residentagent.exe process in Windows Task Manager

The process known as Resident Agent Application belongs to software LANDesk® Common Base Agent (version 8) or LANDesk® Management Agent by LANDesk Software ( or Avocent (

Description: Residentagent.exe is not essential for Windows and will often cause problems. Residentagent.exe is located in a subfolder of "C:\Program Files" (e.g. C:\Program Files\LANDesk\Shared Files\). Known file sizes on Windows 10/8/7/XP are 122,880 bytes (52% of all occurrences), 155,648 bytes, 147,456 bytes, 157,496 bytes or 145,408 bytes. 
The program is not visible. The residentagent.exe file is not a Windows system file. The process uses ports to connect to or from a LAN or the Internet. The program can be uninstalled in the Control Panel. Residentagent.exe is able to hide itself. Therefore the technical security rating is 47% dangerous; however you should also read the user reviews.

Uninstalling this variant: The software publisher Landesk provides an uninstall program (Control Panel->Software->LANDesk Software, Inc. or LANDesk(R) Common Base Agent 8).

Recommended: Identify residentagent.exe related errors

Important: Some malware camouflages itself as residentagent.exe. Therefore, you should check the residentagent.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

Larger companies install this software on company machines so that they can manage them. Part of this means that admin people can connect remotely to your system and do most anything!
  Darren   (further information)
Die Datei ist bestandteil des LANDesk Agenten!
  Schemmy   (further information)
Since this appeared on my work PC, it seems to be running like a dog. The process seems to sit there with ~15% CPU usage in task manager. Also, when I hold a key down, the process's CPU usage seems to rise, wonder if it's keylogging?

Summary: Average user rating of residentagent.exe: based on 3 votes with 3 user comments. One user thinks it's probably harmless. One user thinks it's neither essential nor dangerous. One user suspects danger.

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Best practices for resolving residentagent issues

A clean and tidy computer is the key requirement for avoiding problems with residentagent. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the residentagent.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

residentagent.exe [all]