How to remove the restorer64_a virus

Most antivirus programs identify restorer64_a.exe as malware—such as TrendMicro identifies it as TROJ_SHGRAY.SM or TROJ_MUTANT.JW, and Symantec identifies it as Trojan.Pandex or Trojan Horse.

The free file information forum can help you find out how to remove it. If you have additional information about this file, please leave a comment or a suggestion for other users.

Click to Run a Free Virus Scan for the restorer64_a.exe malware

Restorer64_a.exe file information

Windows Task Manager with restorer64_a
Restorer64_a.exe process in Windows Task Manager

The process restorer64_a.exe has no vendor information.

Description: Restorer64_a.exe is not essential for Windows and will often cause problems. The file restorer64_a.exe is located in the C:\Windows\System32 folder. Known file sizes on Windows 10/8/7/XP are 26,985 bytes (40% of all occurrences), 58,729 bytes, 61,034 bytes or 30,208 bytes. 
There is no information about the author of the file. The program has no visible window. The file is an unknown file in the Windows folder. The program starts upon Windows startup (see Registry key: MACHINE\Run, Run, DEFAULT\Run). It is not a Windows core file. Restorer64_a.exe is able to monitor applications. Therefore the technical security rating is 71% dangerous, however you should also read the user reviews.

Recommended: Identify restorer64_a.exe related errors

If restorer64_a.exe is located in a subfolder of the user's profile folder, the security rating is 36% dangerous. The file size is 29,288 bytes. The program has a visible window. There is no information about the author of the file. The software is loaded during the Windows boot process (see Registry key: MACHINE\Run, Run, DEFAULT\Run). Restorer64_a.exe is not a Windows system file. restorer64_a.exe appears to be a compressed file.

Important: You should check the restorer64_a.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

a trojan that installed with rogue antispyware software "Antivirus Pro 2010"

Summary: Average user rating of restorer64_a.exe: based on 1 vote with 1 user comment. One user thinks restorer64_a.exe is dangerous and recommends removing it.

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Best practices for resolving restorer64_a issues

The following programs have also been shown useful for a deeper analysis: ASecurity Task Manager examines the active restorer64_a process on your computer and clearly tells you what it is doing. Malwarebytes' well-known Banti-malware tool tells you if the restorer64_a.exe on your computer displays annoying ads, slowing it down. This type of unwanted adware program is not considered by some antivirus software to be a virus and is therefore not marked for cleanup.

A clean and tidy computer is the key requirement for avoiding PC trouble. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

Other processes

restorer64_a.exe [all]