What is SbHpAuthenticatorService.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the SbHpAuthenticatorService.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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SbHpAuthenticatorService.exe file information

Windows Task Manager with SbHpAuthenticatorService
SbHpAuthenticatorService.exe process in Windows Task Manager

The process known as Drive Encryption for HP ProtectTools Plugin (version 32 bit Service) belongs to software Drive Encryption for HP ProtectTools by McAfee (

Description: SbHpAuthenticatorService.exe is not essential for the Windows OS and causes relatively few problems. SbHpAuthenticatorService.exe is located in a subfolder of "C:\Program Files". The file size on Windows 10/8/7/XP is 704,512 bytes. 
The service can be started or stopped from Services in the Control Panel or by other programs. The program has no visible window. It is not a Windows core file. There is no detailed description of this service. Therefore the technical security rating is 42% dangerous.

Uninstalling this variant: You have the option to visit the support page, see if there is a newer version or uninstall Drive Encryption for HP ProtectTools or Drive Encryption for HP software via Windows Control Panel/Add or Remove Programs (Windows XP) or Programs and Features (Windows 10/8/7).

Recommended: Identify SbHpAuthenticatorService.exe related errors

Important: Some malware camouflages itself as SbHpAuthenticatorService.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the SbHpAuthenticatorService.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving SbHpAuthenticatorService issues

A clean and tidy computer is the key requirement for avoiding problems with SbHpAuthenticatorService. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the SbHpAuthenticatorService.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

SbHpAuthenticatorService.exe [all]