What is ServicepointService.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the ServicepointService.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for ServicepointService.exe related errors

ServicepointService.exe file information

Windows Task Manager with ServicepointService
ServicepointService.exe process in Windows Task Manager

The process known as Client Gateway or Virgin Media HUB (version 3.5.12)

belongs to software Verizon Servicepoint or Virgin Media Service Manager or Windstream Service Agent or TELUS security advisor or Bell Internet Service Advisor or Rogers Servicepoint Agent or Client Gateway or Virgin Media Digital Home

by Radialpoint ( or Radialpoint SafeCare.

Description: ServicepointService.exe is not essential for the Windows OS and causes relatively few problems. ServicepointService.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 689,464 bytes (59% of all occurrences), 10,315,064 bytes and 4 more variants. 
There is no description of the program. The program has no visible window. The ServicepointService.exe file is a Verisign signed file. The ServicepointService.exe file is certified by a trustworthy company. It is not a Windows system file. ServicepointService.exe is able to record keyboard and mouse inputs and monitor applications. Therefore the technical security rating is 32% dangerous.

Uninstalling this variant: If you encounter difficulties with ServicepointService.exe, you can turn to the software company, Virginmedia, for advice, update [1][2] the program or uninstall the program using the Control Panel ⇒ Uninstall a ProgramVirgin Media Service Manager or Windstream Service Agent.

Recommended: Identify ServicepointService.exe related errors

Important: Some malware camouflages itself as ServicepointService.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the ServicepointService.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving ServicepointService issues

A clean and tidy computer is the key requirement for avoiding problems with ServicepointService. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the ServicepointService.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

ServicepointService.exe [all]