What is sessmgr.exe?

The genuine sessmgr.exe file is a software component of Remote Desktop Help Session Manager by Microsoft.
This session manager is part of the Microsoft Remote Desktop Help software. It allows another user to temporarily access a computer remotely to assist in troubleshooting issues. In order for remote assistance to work, sessmgr.exe must be running. The remote user can connect through a LAN or any standard internet location. Founded in 1975 in New Mexico, Microsoft is now one of the largest software corporations in the world. Currently headquartered in Washington, the flagship Windows operation system is the most utilized OS in the world.

SessMgr stands for Remote Desktop Help Session Manager

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the sessmgr.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for sessmgr.exe related errors

Sessmgr.exe file information

Windows Task Manager with sessmgr
Sessmgr.exe process in Windows Task Manager

The process known as Gestionnaire de session de l'aide sur le Bureau à distance de Microsoft or Microsoft® Remote Desktop Help Session Manager belongs to software Système d'exploitation Microsoft Windows or Microsoft Windows Operating System by Microsoft (

Description: Sessmgr.exe is not essential for the Windows OS and causes relatively few problems. Sessmgr.exe is located in a subfolder of the user's profile folder—typically C:\WINDOWS\system32\. Known file sizes on Windows 10/8/7/XP are 81,920 bytes (55% of all occurrences), 77,824 bytes, 77,312 bytes or 61,440 bytes. 
The process has no file description. The program has no visible window. It is not a Windows core file. The process is loaded during the Windows boot process (see Registry key: win.ini). Therefore the technical security rating is 69% dangerous; however you should also read the user reviews.

Recommended: Identify sessmgr.exe related errors

Important: Some malware camouflages itself as sessmgr.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder, for example Win32:Rodecap-E (detected by Avast), and Gen:Trojan.Heur.RP.emW@a8pBKbi (detected by BitDefender). Therefore, you should check the sessmgr.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

It is a direct functional part of being able to use the rermote assistance function of windows.
  Phil Daniels   (further information)
sessmgr.exe is a process from Remote Desktop Help Session Manager by Microsoft and part of Microsoft Windows Operating System. This task allows a user to call for help in case his computer gives problem. Somebody can then take over the system remotley

Summary: Average user rating of sessmgr.exe: based on 2 votes with 2 user comments. 2 users think sessmgr.exe is essential for Windows or an installed application.

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Best practices for resolving sessmgr issues

A clean and tidy computer is the key requirement for avoiding problems with sessmgr. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the sessmgr.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

sessmgr.exe [all]