What is SftService.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the SftService.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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SftService.exe file information

Windows Task Manager with SftService
SftService.exe process in Windows Task Manager

The process known as SoftThinks Agent Service belongs to software Dell Backup and Recovery or Dell DataSafe Local Backup or AlienRespawn or SoftThinks Agent Service by SoftThinks SAS ( or SoftThinks (

Description: SftService.exe is not essential for Windows and will often cause problems. SftService.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 1,692,480 bytes (21% of all occurrences), 1,915,920 bytes and 20 more variants. 
The program has no visible window. The file is a Verisign signed file. It is digitally signed. It is not a Windows core file. SftService.exe is able to monitor applications. Therefore the technical security rating is 28% dangerous; however you should also read the user reviews.

Uninstalling this variant: If there are any problems with SftService.exe, you may also do the following:
  1) remove the entire program Dell DataSafe Local Backup or Dell Backup and Recovery using Windows Control Panel
  2) look for help on the website.

Recommended: Identify SftService.exe related errors

If SftService.exe is located in a subfolder of C:\Windows, the security rating is 24% dangerous. The file size is 632,048 bytes. The program has no visible window. It is a Verisign signed file. The SftService.exe file is digitally signed. SftService.exe is not a Windows system file. SftService.exe is able to monitor applications.

Important: Some malware camouflages itself as SftService.exe. Therefore, you should check the SftService.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

While playing a few games, i suddenly get a lag spike. Even the task maneger is delayed. When task maneger finally opens, softthinks agent service was gobbleing up ALOT of the DISK, wich was on 100 percent strain
Whenever i start my computer I'm experiencing a lag spike which renders me unable to use my computer for another 5 minutes. This exe just uses way too much of my DISK.
I had the same experience with SftService.exe hogging cpu and memory resources; even to the extent that I was unable to open task manager quickly. I removed it for that reason alone.
  Tracy Norton  
All I know is that it suddenly appeared after I updated to Windows 10, and it seems to have no function.

Summary: Average user rating of SftService.exe: based on 3 votes with 4 user comments. 3 users suspect danger. One user is not sure about it.

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Best practices for resolving SftService issues

A clean and tidy computer is the key requirement for avoiding problems with SftService. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the SftService.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

SftService.exe [all]