What is SftService.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the SftService.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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SftService.exe file information

Windows Task Manager with SftService
SftService.exe process in Windows Task Manager

The process known as SoftThinks Agent Service belongs to software Dell DataSafe Local Backup or Dell Backup and Recovery or AlienRespawn or SoftThinks Agent Service by SoftThinks SAS ( or SoftThinks (

Description: SftService.exe is not essential for the Windows OS and causes relatively few problems. SftService.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 8/7/XP are 1,692,480 bytes (36% of all occurrences), 689,472 bytes and 14 more variants. 
The program has no visible window. The file is a Verisign signed file. It is digitally signed. It is not a Windows core file. SftService.exe is able to monitor applications. Therefore the technical security rating is 25% dangerous.
If there are any problems with SftService.exe, you may also do the following:
  1) remove the entire program Dell DataSafe Local Backup or Dell Backup and Recovery using Windows Control Panel
  2) look for help on the website.

Recommended: Identify SftService.exe related errors

If SftService.exe is located in a subfolder of C:\Windows, the security rating is 22% dangerous. The file size is 632,048 bytes. The program has no visible window. It is a Verisign signed file. The SftService.exe file is digitally signed. SftService.exe is not a Windows system file. SftService.exe is able to monitor applications.

Important: Some malware camouflages itself as SftService.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the SftService.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving SftService issues

A clean and tidy computer is the key requirement for avoiding problems with SftService. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off doing a repair of your installation, or in the case of Windows 8, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the SftService.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

SftService.exe [all]