What is sgtray.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the sgtray.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for sgtray.exe related errors

Sgtray.exe file information

Windows Task Manager with sgtray
Sgtray.exe process in Windows Task Manager

The process known as Sonic Update Manager or VERITAS Update Manager

belongs to software RecordNow Update Manager or IBM RecordNow Update Manager or Sonic Update Manager or Stomp DLA Update Manager or VERITAS RecordNow DX

by Sonic Solutions ( or VERITAS Software (

Description: Sgtray.exe is not essential for Windows and will often cause problems. Sgtray.exe is located in a subfolder of "C:\Program Files\Common Files"—mostly C:\Program Files\Common Files\Sonic\Update Manager\ or C:\Program Files\VERITAS Software\Update Manager\. Known file sizes on Windows 10/8/7/XP are 110,592 bytes (83% of all occurrences), 155,648 bytes, 180,224 bytes or 45,056 bytes. 
The software has no file description. Sgtray.exe is not a Windows system file. The program starts upon Windows startup (see Registry key: MACHINE\Run). The software can be removed using the Control Panel's Add\Remove programs applet. Therefore the technical security rating is 25% dangerous, however you should also read the user reviews.

Uninstalling this variant: If problems with Sonic Update Manager come up, you can remove the entire program using Windows Control Panel, turn to the software developer, Roxio, for advice or look for a new, improved version.

Recommended: Identify sgtray.exe related errors

If sgtray.exe is located in a subfolder of "C:\Program Files", the security rating is 20% dangerous. The file size is 155,648 bytes (90% of all occurrences) or 176,128 bytes. The software has no file description. The application starts when Windows starts (see Registry key: MACHINE\Run). The file is not a Windows core file. You can uninstall this program in the Control Panel. The program has a visible window.

External information from Paul Collins:
There are different files with the same name:

Important: Some malware camouflages itself as sgtray.exe. Therefore, you should check the sgtray.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

Sonic Update Manager - removed per Doniek's suggestion - problem solved - thanks Doniek. There is no need to have these kinds of programs resident in memory. These programs should just check ONCE at startup and then shut themselves down.
The recommendation from Doniek worked for me. sgtray.exe was keeping my PC from shutting down. The problem was resolved when I removed the Sonic Update Manager. This is not a dangerous situation, but it sure was annoying. The file is not essential.
sonic update manager - needs all this i/o to check for updates to their software? every 10 seconds? i don't think so.
Netstat -b showed sgtray.exe connected to an IP address at port 80 from my computer. Pretty sure sign that this file was dangerous to the security of our network. You might want to check yours!!!
Constantly connecting to internet at startup. Don't know what it is.
it does not allow me to switch off my OS, it hangs up, have to close it manually . UGH
If Sonic's servers cannot be reached it locks out port 80 - so the user gets no web
  Patrick Sweeney  
Veritas Software Updater disable if u dont use veritas
More comments can be found here:
    (further information)

Rating chart

Summary: Average user rating of sgtray.exe: based on 49 votes with 9 reviews. 10 users think sgtray.exe is essential for Windows or an installed application. 3 users think it's probably harmless. 20 users think it's neither essential nor dangerous. 6 users suspect danger. 10 users think sgtray.exe is dangerous and recommend removing it. 5 users don't grade sgtray.exe ("not sure about it").

Do you have additional information?
What do you know about sgtray.exe:
How would you rate it:
Link for more info:
Your Name:

Best practices for resolving sgtray issues

A clean and tidy computer is the key requirement for avoiding problems with sgtray. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the sgtray.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

sgtray.exe [all]