How to remove the Shell Doc Object and Control Helper malware

Most antivirus programs classify shdocvs.dll as a harmful extension to Internet Explorer: e.g. TROJ_AGENT.QXC (detected by TrendMicro), and Trojan:Win32/Agent (detected by Microsoft). Add-ons like this can display ads, slow down your computer and cause various other errors. If you can't remember installing the associated Shell Doc Object and Control Helper software, it's no surprise. In most cases, this kind of adware is installed on the side when you install a freeware product like a Youtube Downloader or a PDF Converter. In the following selection, you can read more about Shell Doc Object and Control Helper and how to get rid of it.

Click here to automatically remove the Shell Doc Object and Control Helper malware

Shdocvs.dll file information

The process known as Shell Doc Object and Control Helper or Shell Browser Object and Control Library appears to belong to software Microsoft Windows Operating System by Microsoft (

Description: Shdocvs.dll is not essential for Windows and will often cause problems. Shdocvs.dll is located in the C:\Windows\System32 folder. Known file sizes on Windows 10/8/7/XP are 12,288 bytes (35% of all occurrences), 11,264 bytes, 6,144 bytes, 70,656 bytes or 56,320 bytes. 
This .dll file is a Browser Helper Object (BHO) that runs automatically every time you start your web browser. BHOs are not stopped by personal firewalls, because they are identified by the firewall as part of the browser itself. BHOs are often used by adware and spyware. IDs used by this BHO include 00009E9F-DDD7-AA59-AA7D-AA4B7D6BE000. The program is not visible. It is an unknown file in the Windows folder. The file is able to monitor web browsers. There is no detailed description of this service. It is not a Windows system file. Shdocvs.dll is able to monitor applications and manipulate other programs. Therefore the technical security rating is 73% dangerous, however you should also read the user reviews.

Recommended: Identify shdocvs.dll related errors

Important: You should check the shdocvs.dll process on your PC to see if it is a threat. If Shell Doc Object and Control Helper has changed your browser's search engine and start page, you can recover your browser's default settings as follows:

Reset default browser settings for Internet-Explorer ▾
  1. In Internet Explorer, press the key combination Alt + X to open the Tools menu.
  2. Click Internet options.
  3. Click the Advanced tab.
  4. Click the Reset... button.
  5. Enable the Delete personal settings option.
This will reset your Internet Explorer to its default settings. Your browser will start with the familiar start page and search engine—without popups, ads, cookies, but all browser add-ons are deleted too [1]. Make cleaning up your browser and your computer simpler and safer with Security Task Manager.


User Comments

this is not from microsoft! it is a virus that is from trojan vxgame

Summary: Average user rating of shdocvs.dll: based on 1 vote with 1 user comment. One user suspects danger.

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Best practices for resolving shdocvs issues

The following programs have also been shown useful for a deeper analysis: Security Task Manager examines the active shdocvs process on your computer and clearly tells you what it is doing. Malwarebytes' well-known anti-malware tool tells you if the shdocvs.dll on your computer displays annoying ads, slowing it down. This type of unwanted adware program is not considered by some antivirus software to be a virus and is therefore not marked for cleanup.

A clean and tidy computer is the key requirement for avoiding PC trouble. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

Other processes

shdocvs.dll [all]