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How to remove an shs error


The free file information forum can help you determine if shs.exe is a virus, trojan, spyware, or adware that you can remove, or a file belonging to a Windows system or an application you can trust.

Click to Run a Free Scan for shs.exe related errors.


Shs.exe file information

The process known as Rogers Hi-Speed Internet Self Healing Software or Rogers Self Help Software belongs to software Self Healing Software (SHS) or Rogers Self Healing Software or Rogers Self Help Software by Rogers Cable Communications (www.rogers.com) or Rogers Cable.

Description: shs.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 7/XP are 2,418,344 bytes (40% of all occurrences), 2,733,416 bytes, 5,166,392 bytes or 2,939,176 bytes. http://www.file.net/process/shs.exe.html 
The program has a visible window. Shs.exe is a Verisign signed file. The file has a digital signature. The process starts when Windows starts (see Registry key: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run). It is not a Windows system file. Therefore the technical security rating is 5% dangerous.
If you experience any issues with installation of shs.exe, you can uninstall the associated program (Start > Control Panel > Add/Remove programs > Rogers Self Healing or Rogers Self Healing Software).

Recommended: Identify shs.exe related errors .

External information from Paul Collins:

  • "RHSI SHS" is not required to run at start up. Rogers Hi-Speed Internet software. "Should you ever lose access to your Rogers Hi-Speed Internet connection or e-mail, the Self-Healing Software (SHS.exe) will automatically repair your settings to get you up and running in a flash"

Important: Some malware camouflages itself as shs.exe, particularly when located in the c:\windows or c:\windows\system32 folder. Therefore, you should check the shs.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.



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Shs scanner


Security Task Manager shows all running Windows tasks including embedded hidden functions (e.g. keyboard or browser monitoring, autostart entry). A unique security risk rating indicates the likelihood of the process being potential spyware, malware, keylogger or a Trojan.

MalwareBytes detects and removes sleeping spyware, adware, trojans, keyloggers, malware and tracking threats from your hard disk. Ideal supplement to Security Task Manager.

SpeedUpMyPC scans, cleans, repairs and optimizes your computer.


Other processes


shs.exe [all]