How to remove the SmrtShpr.dll malware

Most antivirus programs classify SmrtShpr.dll as a harmful extension to Internet Explorer: e.g. Hotbar (detected by Sophos), and Gen:Adware.Heur.hv9@R0jkzxpi (detected by BitDefender). Add-ons like this can display ads, slow down your computer and cause various other errors. If you can't remember installing the associated SmrtShpr.dll software, it's no surprise. In most cases, this kind of adware is installed on the side when you install a freeware product like a Youtube Downloader or a PDF Converter. In the following selection, you can read more about SmrtShpr.dll and how to get rid of it.

Click here to automatically remove the SmrtShpr.dll malware

SmrtShpr.dll file information

The process known as SmrtShpr.dll belongs to software SmartShopper by SmartShopper Networks (

Description: SmrtShpr.dll is not essential for Windows and will often cause problems. SmrtShpr.dll is located in a subfolder of "C:\Program Files"—normally C:\Program Files\shopperreports\bin\\. Known file sizes on Windows 10/8/7/XP are 1,173,024 bytes (80% of all occurrences), 1,160,688 bytes or 1,140,472 bytes. 
This .dll file is a Browser Helper Object (BHO) that runs automatically every time you start your web browser. BHOs are not stopped by personal firewalls, because they are identified by the firewall as part of the browser itself. BHOs are often used by adware and spyware. IDs used by this BHO include 2BA1C226-EC1B-4471-A65F-D0688AC6EE3A. There is no description of the program. The program is not visible. It is able to monitor web browsers. The file is not a Windows system file. SmrtShpr.dll is a Verisign signed file. The SmrtShpr.dll file is digitally signed. SmrtShpr.dll is able to connect to the Internet. Therefore the technical security rating is 42% dangerous, however you should also read the user reviews.

Uninstalling this variant: You could also visit the website or remove the entire program SmartShopper using Windows Control Panel.

Recommended: Identify SmrtShpr.dll related errors

Important: You should check the SmrtShpr.dll process on your PC to see if it is a threat. If SmrtShpr.dll has changed your browser's search engine and start page, you can recover your browser's default settings as follows:

Reset default browser settings for Internet-Explorer ▾
  1. In Internet Explorer, press the key combination Alt + X to open the Tools menu.
  2. Click Internet options.
  3. Click the Advanced tab.
  4. Click the Reset... button.
  5. Enable the Delete personal settings option.
This will reset your Internet Explorer to its default settings. Your browser will start with the familiar start page and search engine—without popups, ads, cookies, but all browser add-ons are deleted too [1]. Make cleaning up your browser and your computer simpler and safer with Security Task Manager.


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Best practices for resolving SmrtShpr issues

The following programs have also been shown useful for a deeper analysis: Security Task Manager examines the active SmrtShpr process on your computer and clearly tells you what it is doing. Malwarebytes' well-known anti-malware tool tells you if the SmrtShpr.dll on your computer displays annoying ads, slowing it down. This type of unwanted adware program is not considered by some antivirus software to be a virus and is therefore not marked for cleanup.

A clean and tidy computer is the key requirement for avoiding PC trouble. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

Other processes

SmrtShpr.dll [all]