How to remove the SPService malware

Some anti-malware programs classify sp.dll as a harmful extension to Internet Explorer: for instance Trojan-Proxy.Win32.Agent.eok or Trojan-FakeAV.Win32.Agent.jl (detected by Kaspersky), and Win32:Malware-gen (detected by Avast). Add-ons like this can display ads, slow down your computer and cause various other errors. If you can't remember installing the associated SPService software, it's no surprise. In most cases, this kind of adware is installed on the side when you install a freeware product like a Youtube Downloader or a PDF Converter. In the following selection, you can read more about SPService and how to get rid of it.

Click here to automatically remove the SPService malware

Sp.dll file information

The process known as SPService (SPService) or Social Privacy or SPService belongs to software Social Privacy or Privacy components by unknown.

Description: Sp.dll is not essential for the Windows OS and causes relatively few problems. The file sp.dll is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 114,688 bytes (16% of all occurrences), 125,440 bytes and 12 more variants. 
This .dll file is a Browser Helper Object (BHO) that runs automatically every time you start your web browser. BHOs are not stopped by personal firewalls, because they are identified by the firewall as part of the browser itself. BHOs are often used by adware and spyware. IDs used by this BHO include D032570A-5F63-4812-A094-87D007C23012 or 09942569-D515-42BE-9F5A-A439B20F91AB or 91FBEA5C-E3C7-42EA-8C2B-B168189AB5BE or 47F3EB15-C230-4A0B-BE4B-D527FF483B48. There is no information about the author of the file. The program has no visible window. There is no detailed description of this service. Sp.dll is not a Windows system file. Sp.dll is able to monitor web browsers. Sp.dll is able to record keyboard and mouse inputs. Therefore the technical security rating is 62% dangerous, however you should also read the user reviews.

Uninstalling this variant: If you want to remove the program completely, go to Control Panel ⇒ Software ⇒ Social Privacy or Privacy components.

Recommended: Identify sp.dll related errors

Important: Some malware camouflages itself as sp.dll, particularly when located in the C:\Windows or C:\Windows\System32 folder, for example Trojan-Proxy.Win32.Agent.eok or Trojan-FakeAV.Win32.Agent.jl (detected by Kaspersky), and Win32:Malware-gen (detected by Avast). Therefore, you should check the sp.dll process on your PC to see if it is a threat. If SPService has changed your browser's search engine and start page, you can recover your browser's default settings as follows:

Reset default browser settings for Internet-Explorer ▾
  1. In Internet Explorer, press the key combination Alt + X to open the Tools menu.
  2. Click Internet options.
  3. Click the Advanced tab.
  4. Click the Reset... button.
  5. Enable the Delete personal settings option.
This will reset your Internet Explorer to its default settings. Your browser will start with the familiar start page and search engine—without popups, ads, cookies, but all browser add-ons are deleted too [1]. Make cleaning up your browser and your computer simpler and safer with Security Task Manager.


User Comments

part of taskbar.-manupilator
  Roeselhof   (further information)

Summary: Average user rating of sp.dll: based on 1 vote with 1 user comment. One user thinks sp.dll is essential for Windows or an installed application.

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Best practices for resolving sp issues

The following programs have also been shown useful for a deeper analysis: Security Task Manager examines the active sp process on your computer and clearly tells you what it is doing. Malwarebytes' well-known anti-malware tool tells you if the sp.dll on your computer displays annoying ads, slowing it down. This type of unwanted adware program is not considered by some antivirus software to be a virus and is therefore not marked for cleanup.

A clean and tidy computer is the key requirement for avoiding PC trouble. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

Other processes

sp.dll [all]