How to remove the spoolsv32 virus

Most antivirus programs identify spoolsv32.exe as malware—for instance Kaspersky identifies it as Backdoor.Win32.Agent.cxm, and TrendMicro identifies it as BKDR_AGENT.MHA.

The free file information forum can help you find out how to remove it. If you have additional information about this file, please leave a comment or a suggestion for other users.

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Spoolsv32.exe file information

The process known as Generic Host Process for Win32 Services appears to belong to software Microsoft® Windows (version 2000 Operating System) by Microsoft (

Description: Spoolsv32.exe is not essential for Windows and will often cause problems. Spoolsv32.exe is located in a subfolder of C:\Windows. The file size on Windows 10/8/7/XP is 526,336 bytes. 
There is no information about the author of the file. It is located in the Windows folder, but it is not a Windows core file. The program has no visible window. The software starts upon Windows startup (see Registry key: Winlogon\Shell, MACHINE\Run). Spoolsv32.exe is not a Windows core file. Spoolsv32.exe is able to record keyboard and mouse inputs and monitor applications. Therefore the technical security rating is 70% dangerous.

Recommended: Identify spoolsv32.exe related errors

If spoolsv32.exe is located in the C:\Windows\System32 folder, the security rating is 64% dangerous. The file size is 38,920 bytes. The program has no visible window. The file is an unknown file in the Windows folder. The software starts upon Windows startup (see Registry key: Winlogon\Shell, MACHINE\Run). Spoolsv32.exe is not a Windows system file. Spoolsv32.exe is able to hide itself.

Important: You should check the spoolsv32.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

One user thinks it's neither essential nor dangerous. One user thinks spoolsv32.exe is dangerous and recommends removing it.

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Best practices for resolving spoolsv32 issues

The following programs have also been shown useful for a deeper analysis: Security Task Manager examines the active spoolsv32 process on your computer and clearly tells you what it is doing. Malwarebytes' well-known anti-malware tool tells you if the spoolsv32.exe on your computer displays annoying ads, slowing it down. This type of unwanted adware program is not considered by some antivirus software to be a virus and is therefore not marked for cleanup.

A clean and tidy computer is the key requirement for avoiding PC trouble. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

Other processes

spoolsv32.exe [all]