What is SprintDSLAlert.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the SprintDSLAlert.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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SprintDSLAlert.exe file information

Windows Task Manager with SprintDSLAlert
SprintDSLAlert.exe process in Windows Task Manager

The process known as Sprint DSL Alert Tool belongs to software Sprint DSL Alert Tool or Virtual Assistant or by Sprint (

Description: SprintDSLAlert.exe is not essential for the Windows OS and causes relatively few problems. The SprintDSLAlert.exe file is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 438,359 bytes (65% of all occurrences) or 483,415 bytes. 
It is not a Windows core file. The program has no visible window. The program starts upon Windows startup (see Registry key: MACHINE\Run). It can change the behavior of other programs or manipulate other programs. SprintDSLAlert.exe is able to monitor applications. Therefore the technical security rating is 79% dangerous, however you should also read the user reviews.

Uninstalling this variant: The software publisher Motive provides an uninstall program (Control Panel->Software-> or Virtual Assistant).

Recommended: Identify SprintDSLAlert.exe related errors

Important: Some malware camouflages itself as SprintDSLAlert.exe. Therefore, you should check the SprintDSLAlert.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

Upon startup always get SprintDSLAlert.exe. Smartbridge Alerts get processing image file name. What does this mean and how do I get rid of it on startup
This is from the Sprint DSL Alert Tool from Sprint

Summary: Average user rating of SprintDSLAlert.exe: based on 1 vote with 2 user comments. One user thinks it's probably harmless. One user is not sure about it.

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Best practices for resolving SprintDSLAlert issues

A clean and tidy computer is the key requirement for avoiding problems with SprintDSLAlert. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the SprintDSLAlert.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

SprintDSLAlert.exe [all]