What is sprthook.dll?

Sprthook.dll is a Windows DLL file. DLL is the abbreviation for Dynamic Link Library. DLL files are needed by programs or web browser extensions, because they contain program code, data, and resources. The following information can help you determine if sprthook.dll is a Windows system file or if it belongs to an application that you can trust.

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Sprthook.dll file information

The process known as sprthook belongs to software SupportSoft, Inc. sprthook or FastAccess® DSL Help Center by SupportSoft (

Description: Sprthook.dll is not essential for the Windows OS and causes relatively few problems. Sprthook.dll is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 116,264 bytes (41% of all occurrences), 106,496 bytes, 102,400 bytes, 116,008 bytes or 116,000 bytes. 
A .dll file (Dynamic Link Library) is a special type of Windows program containing functions that other programs can call. This .dll file can be injected to all running processes and can change or manipulate their behavior. The program is not visible. The service has no detailed description. It can change the behavior of other programs or manipulate other programs. It is not a Windows system file. It is a Verisign signed file. The file is digitally signed. Sprthook.dll is able to record keyboard and mouse inputs and monitor applications. Therefore the technical security rating is 50% dangerous; however you should also read the user reviews.

Uninstalling this variant: If you have any problems with sprthook.dll, you can also do the following:
  1) completely remove Qwest QuickCare or Road Runner Medic (Control Panel ⇒ Uninstall a Program)
  2) visit the support page
  3) verify that you have installed the latest version.

Recommended: Identify sprthook.dll related errors

Important: Some malware camouflages itself as sprthook.dll, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the sprthook.dll process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

TalkTalk Assist & Go - Helps with internet problems if you have TalkTalk broadband. Harmless, does not use memory unless used.
  Sally   (further information)
This program has to do with Qwest Quick care. It helps fix your broadband connection.

Summary: Average user rating of sprthook.dll: based on 2 votes with 2 user comments. One user thinks sprthook.dll is essential for Windows or an installed application. One user thinks it's neither essential nor dangerous.

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Best practices for resolving sprthook issues

A clean and tidy computer is the key requirement for avoiding problems with sprthook. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the sprthook.dll process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

sprthook.dll [all]