The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the sprtsvc.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.
The process known as SupportSoft Agent Service or SupportSoft Sprocket Service (medicsp2) or Dell Support Center (Support Software)
belongs to software SupportSoft sprtsvc or SupportSoft Sprocket Service (dellsupportcenter) or Verizon Download Manager or TalkTalk Assist & Go or Globe Broadband Click Fix or TuneUp Utilities (version 2008) or SupportSoft Sprocket Service (quickcare) or SupportSoft Sprocket Service (ddoctorv2)
by SupportSoft (www.supportsoft.com) or Dell (www.dell.com).
Description: Sprtsvc.exe is not essential for Windows and will often cause problems. Sprtsvc.exe is located in a subfolder of "C:\Program Files".
Known file sizes on Windows 8/7/XP are 201,968 bytes (33% of all occurrences), 202,280 bytes and 9 more variants.
The program has no visible window. It is not a Windows system file. The file is a Verisign signed file. The sprtsvc.exe file is certified by a trustworthy company. Sprtsvc.exe is able to monitor applications. Therefore the technical security rating is 17% dangerous, however you should also read the user reviews.
If you have any problems with sprtsvc.exe, you might want to uninstall Dell Support Center or Road Runner Medic software via Windows Control Panel/Add or Remove Programs (Windows XP) or Programs and Features (Windows 8/7/Vista).
Recommended: Identify sprtsvc.exe related errors
Important: Some malware camouflages itself as sprtsvc.exe. Therefore, you should check the sprtsvc.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.
A clean and tidy computer is the key requirement for avoiding problems with sprtsvc. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.
Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off doing a repair of your installation, or in the case of Windows 8, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.
To help you analyze the sprtsvc.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.