What is SSIBrowserHook5.dll?

SSIBrowserHook5.dll is a browser extension for Internet Explorer. This add-on enables several additional functions for Internet Explorer. You can disable it through the Extras menu (key combination Alt + X) under Manage Add-ons. The following paragraph provides more information about Survey Client.

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SSIBrowserHook5.dll file information

The process known as Survey Client belongs to software SURVEY by Scalable Software (

Description: SSIBrowserHook5.dll is not essential for Windows and will often cause problems. SSIBrowserHook5.dll is located in the C:\Windows\System32 folder. Known file sizes on Windows 10/8/7/XP are 139,264 bytes (69% of all occurrences) or 143,360 bytes. 
This .dll file is a Browser Helper Object (BHO) that runs automatically every time you start your web browser. BHOs are not stopped by personal firewalls, because they are identified by the firewall as part of the browser itself. BHOs are often used by adware and spyware. IDs used by this BHO include 86EA4148-BEE6-4CEE-A72F-DA27A5112BD1. There is no information about the author of the file. The program has no visible window. The SSIBrowserHook5.dll file is able to change the behavior of, or monitor Internet Explorer. The service has no detailed description. It is not a Windows system file. SSIBrowserHook5.dll is an unknown file in the Windows folder. SSIBrowserHook5.dll is able to monitor applications. Therefore the technical security rating is 74% dangerous, however you should also read the user reviews.

Uninstalling this variant: If you experience any issues with installation of SSIBrowserHook5.dll, you can also uninstall Survey Client software via Windows Control Panel/Add or Remove Programs (Windows XP) or Programs and Features (Windows 10/8/7).

Recommended: Identify SSIBrowserHook5.dll related errors

External information from Tony Klein:

Important: Some malware camouflages itself as SSIBrowserHook5.dll. Therefore, you should check the SSIBrowserHook5.dll process on your PC to see if it is a threat. If Survey Client has changed your browser's search engine and start page, you can recover your browser's default settings as follows:

Reset default browser settings for Internet-Explorer ▾
  1. In Internet Explorer, press the key combination Alt + X to open the Tools menu.
  2. Click Internet options.
  3. Click the Advanced tab.
  4. Click the Reset... button.
  5. Enable the Delete personal settings option.
This will reset your Internet Explorer to its default settings. Your browser will start with the familiar start page and search engine—without popups, ads, cookies, but all browser add-ons are deleted too [1]. Make cleaning up your browser and your computer simpler and safer with Security Task Manager.


User Comments

This belongs to the software Survey by Scalable Software

Summary: Average user rating of SSIBrowserHook5.dll: based on 1 vote with 1 user comment. One user thinks it's neither essential nor dangerous.

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Best practices for resolving SSIBrowserHook5 issues

The following programs have also been shown useful for a deeper analysis: ASecurity Task Manager examines the active SSIBrowserHook5 process on your computer and clearly tells you what it is doing. Malwarebytes' well-known Banti-malware tool tells you if the SSIBrowserHook5.dll on your computer displays annoying ads, slowing it down. This type of unwanted adware program is not considered by some antivirus software to be a virus and is therefore not marked for cleanup.

A clean and tidy computer is the key requirement for avoiding PC trouble. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

Other processes

SSIBrowserHook5.dll [all]