What is SSUService.exe?

The genuine SSUService.exe file is a software component of SSUService by Splashtop.
The file is part of Splashtop Remote Desktop. The application allows a user to control a computer from mobile devices and to access files locally or on the network remotely. It also checks daily to see if new software versions are available and provides a popup to prompt software to be updated. Splashtop has won multiple awards for its software including the “Most Innovative Product” award from PC World, “Best of What’s New” from Popular Science, and ”Best of 2012 CES” award from LAPTOP Magazine.

SSUService stands for Splashtop Software Updater Service

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the SSUService.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for SSUService.exe related errors

SSUService.exe file information

Windows Task Manager with SSUService
SSUService.exe process in Windows Task Manager

The process known as Splashtop Software Updater Service belongs to software SSUService or Splashtop Software Updater by Splashtop.

Description: SSUService.exe is not essential for Windows and will often cause problems. The SSUService.exe file is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 370,504 bytes (50% of all occurrences), 609,056 bytes, 583,968 bytes, 366,408 bytes or 386,920 bytes. 
The program is not visible. SSUService.exe is digitally signed. The SSUService.exe file is not a Windows core file. SSUService.exe is able to record keyboard and mouse inputs. Therefore the technical security rating is 29% dangerous, however you should also read the user reviews.

Uninstalling this variant: There is a possibility to turn to the software developer [1][2], Splashtop, for advice or uninstall the program using the Control Panel ⇒ Uninstall a ProgramSplashtop Inc. or Splashtop Software Updater.

Recommended: Identify SSUService.exe related errors

Important: Some malware camouflages itself as SSUService.exe. Therefore, you should check the SSUService.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

How to disable this service. Open a command prompt. (Run a command prompt as Administrator in Windows vista/7/8) Copy command line and Paste. sc stop "SSUService" sc config "SSUService" start= disabled How to delete this service. sc delete "SSUService"

Summary: Average user rating of SSUService.exe: based on 1 vote with 1 user comment. One user thinks it's neither essential nor dangerous.

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Best practices for resolving SSUService issues

A clean and tidy computer is the key requirement for avoiding problems with SSUService. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the SSUService.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

SSUService.exe [all]