What is support.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the support.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for support.exe related errors

Support.exe file information

Windows Task Manager with support
Support.exe process in Windows Task Manager

The process known as Support belongs to software Dell Support by Dell (

Description: Support.exe is not essential for the Windows OS and causes relatively few problems. The file support.exe is located in a subfolder of "C:\Program Files\Common Files" (mainly C:\Program Files\Common Files\Dell\EUSW\). Known file sizes on Windows 10/8/7/XP are 323,584 bytes (53% of all occurrences), 294,912 bytes or 69,632 bytes. 
The support.exe file is not a Windows core file. The application is loaded during the Windows boot process (see Registry key: MACHINE\Run, Run). The program has no visible window. Therefore the technical security rating is 51% dangerous, however you should also read the user reviews.

Uninstalling this variant: If you want to remove the program completely, go to Control Panel ⇒ Software ⇒ Dell Support.

Recommended: Identify support.exe related errors

External information from Paul Collins:

Important: Some malware camouflages itself as support.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the support.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

It seems to be the Dell auto-support program, but then again, hackers are very stealthy?
  Matt Sundance  
pre-installed from Dell
Appears to try to connect to the net at startup. This is annoying if you use an On-Demand provision such as AOL.
  Jeremy Gugenheim  
Dell Support tool... Pre-installed on all dells since October 2002. Supposably collects information on user by stealth. See link for details.
  Maximilleus   (further information)

Summary: Average user rating of support.exe: based on 4 votes with 4 user comments. 3 users think support.exe is essential for Windows or an installed application. One user thinks it's probably harmless. One user is not sure about it.

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Best practices for resolving support issues

A clean and tidy computer is the key requirement for avoiding problems with support. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the support.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

support.exe [all]