What is syncagentsrv.exe?

The genuine syncagentsrv.exe file is a software component of Acronis True Image by Acronis.
Syncagentsrv.exe is an executable file that belongs to Acronis True Image, a backup and disk imaging utility program designed for Microsoft Windows and Mac OS. This is not a critical Windows component and should be removed if known to cause problems. Acronis True Image can make an image backup of the entire system, including the operating system, system settings, user accounts, applications, files, etc. This image can be moved across different computers regardless of the make or model, and can even be uploaded to the cloud to be accessed from anywhere at anytime. Acronis International GmbH is a Swiss company that develops data protection solutions. The company primarily caters to small and medium-sized organizations and develops software for backup, disaster recovery, data access, and secure file sharing. Acronis was founded in 2003 and is currently headquartered in Schaffhausen, Switzerland.

SyncAgentSrv stands for Acronis True Image Sync Agent Service

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the syncagentsrv.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for syncagentsrv.exe related errors

Syncagentsrv.exe file information

Windows Task Manager with syncagentsrv
Syncagentsrv.exe process in Windows Task Manager

The process known as TrueImage Sync Agent Service belongs to software Acronis Sync Agent or Acronis True Image (version 2014, 2015) by Acronis (

Description: Syncagentsrv.exe is not essential for the Windows OS and causes relatively few problems. Syncagentsrv.exe is located in a subfolder of "C:\Program Files\Common Files". Known file sizes on Windows 10/8/7/XP are 7,152,200 bytes (13% of all occurrences), 7,637,744 bytes and 14 more variants. 
The program has no visible window. The file is a Verisign signed file. Syncagentsrv.exe is digitally signed. Syncagentsrv.exe is not a Windows system file. The process can be uninstalled in the Control Panel. Syncagentsrv.exe is able to connect to the Internet and monitor applications. Therefore the technical security rating is 18% dangerous.

Uninstalling this variant: If problems with Acronis True Image 2014 or True Image 2013 come up, you can visit the [1][2] website or safely remove the program using the uninstall program of (Control Panel ⇒ Uninstall a Program).

Recommended: Identify syncagentsrv.exe related errors

Important: Some malware camouflages itself as syncagentsrv.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the syncagentsrv.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving syncagentsrv issues

A clean and tidy computer is the key requirement for avoiding problems with syncagentsrv. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the syncagentsrv.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

syncagentsrv.exe [all]