What is syncagentsrv.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the syncagentsrv.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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Syncagentsrv.exe file information

Windows Task Manager with syncagentsrv
Syncagentsrv.exe process in Windows Task Manager

The process known as TrueImage Sync Agent Service belongs to software Acronis Sync Agent or Acronis True Image (version 2014) by Acronis (

Description: Syncagentsrv.exe is not essential for the Windows OS and causes relatively few problems. Syncagentsrv.exe is located in a subfolder of "C:\Program Files\Common Files". Known file sizes on Windows 8/7/XP are 7,027,752 bytes (14% of all occurrences), 7,152,200 bytes and 9 more variants. 
The program has no visible window. The file is a Verisign signed file. Syncagentsrv.exe is digitally signed. Syncagentsrv.exe is not a Windows system file. The process can be uninstalled in the Control Panel. Syncagentsrv.exe is able to connect to the Internet and monitor applications. Therefore the technical security rating is 21% dangerous.
If problems with True Image 2013 or Acronis True Image 2014 come up, you can visit the [1][2] website or uninstall the associated program (Start > Control Panel > Add/Remove programs ).

Recommended: Identify syncagentsrv.exe related errors

Important: Some malware camouflages itself as syncagentsrv.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the syncagentsrv.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving syncagentsrv issues

A clean and tidy computer is the key requirement for avoiding problems with syncagentsrv. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off doing a repair of your installation, or in the case of Windows 8, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the syncagentsrv.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

syncagentsrv.exe [all]