What is tcap.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the tcap.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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Tcap.exe file information

Windows Task Manager with tcap
Tcap.exe process in Windows Task Manager

The process known as TCActive! GUI belongs to software The Cleaner (version 2010, 2011, 2012 Upgrade, 9) by MooSoft Development (

Description: Tcap.exe is not essential for the Windows OS and causes relatively few problems. Tcap.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 2,800,640 bytes (42% of all occurrences), 2,951,680 bytes, 5,150,936 bytes or 6,153,160 bytes. 
The program has a visible window. Tcap.exe is digitally signed. It is not a Windows system file. The program starts upon Windows startup (see Registry key: Run). The application can be uninstalled in the Control Panel. Tcap.exe is able to record keyboard and mouse inputs, manipulate other programs, hide itself, monitor applications and connect to the Internet. Therefore the technical security rating is 12% dangerous.

Uninstalling this variant: If problems with tcap.exe come up, you may also do the following:
  1) uninstall the program using the Control Panel ⇒ Uninstall a ProgramThe Cleaner version 9 or The Cleaner 2010
  2) go to the support area of the Moosoft website
  3) update the program to the latest version.

Recommended: Identify tcap.exe related errors

Important: Some malware camouflages itself as tcap.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the tcap.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving tcap issues

A clean and tidy computer is the key requirement for avoiding problems with tcap. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the tcap.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

tcap.exe [all]