What is tgcmd.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the tgcmd.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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Tgcmd.exe file information

Windows Task Manager with tgcmd
Tgcmd.exe process in Windows Task Manager

The process known as Scheduler and Command Dispatcher or tgcmd Module or BellSouth Bulletin and Job processor or Qwest approved - QuickCare

belongs to software IBM Access Support or Scheduler and Command Dispatcher or VAIO Support or Comcast High-Speed Internet or BellSouth DSL Connection Manager or ComcastSUPPORT or IBM ThinkPad Access Support or Charter Pipeline Professor

by ( or SupportSoft ( or BellSouth ( or Qwest.

Description: Tgcmd.exe is not essential for Windows and will often cause problems. Tgcmd.exe is located in a subfolder of "C:\Program Files" (e.g. C:\Program Files\\bin\). Known file sizes on Windows 10/8/7/XP are 1,622,016 bytes (59% of all occurrences), 1,544,192 bytes and 13 more variants. 
The tgcmd.exe file is not a Windows system file. The program listens for or sends data on open ports to a LAN or the Internet. The program starts when Windows starts (see Registry key: MACHINE\Run, Run). The program is not visible. It is able to record keyboard inputs. Tgcmd.exe is able to hide itself and monitor applications. Therefore the technical security rating is 76% dangerous; however you should also read the user reviews.

Uninstalling this variant: If you run into problems with tgcmd.exe, you can ask Customer Support [1][2] to assist you, update [1][2] the program to the latest version or uninstall the associated program (Start > Control Panel > Uninstall a Program > IBM Access Support or VAIO Support).

Recommended: Identify tgcmd.exe related errors

External information from Paul Collins:
There are different files with the same name:

Important: Some malware camouflages itself as tgcmd.exe. Therefore, you should check the tgcmd.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

This is Qwest DSL QuickCare, for my Qwest ISP service. It performs a lot of I/O to the hard drive. When I closed the "Qwest DSL QuickCare" icon in the system tray, tgcmd.exe disappeared from the task manager list of running processes.
Now that the tgcmd module has finally arrived to my msdownloader and by reading these shared knowledge its simply just another "byref."
Prevented my IBM from shutting down, thus remaining in "SAVINTG SETTINGS". Once I removed it from my system configuration start up settings i was able to shut down.
This is part of the installed utilities from Comcast to assist in remote support. While it is harmless in itself, the people that have access to it... are another story.
It came with my Thinkpad and according to the documentation it is a Software update and Remote Connector for Thinkpad -Software and therefore not a threat. I deinstalled it anyway.
SupportSoft Updater tgmcmd.exe This file is used to update many selfhelp tools from OEMs and ISPs such as Sony. It can usually be found in C:\Programs\ It is not a spyware, but simply checks for update to the SupportSoft Software, often named something else such as Comcast Desktop Doctor.
  R. Janes  
I had difficulty activating Windows Live One Care security software. I contacted a Microsoft tech who tried to do a remote diagnosis. After we were finished, the tgcmd.exe warning started appearing every time I booted.
bothersome, zone alarm detects it
  cynical lyrical whimsy of a gal   (further information)
More comments can be found here:
    (further information)

Rating chart

Summary: Average user rating of tgcmd.exe: based on 58 votes with 9 reviews. 15 users think tgcmd.exe is essential for Windows or an installed application. 5 users think it's probably harmless. 22 users think it's neither essential nor dangerous. 8 users suspect danger. 8 users think tgcmd.exe is dangerous and recommend removing it. 8 users don't grade tgcmd.exe ("not sure about it").

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Best practices for resolving tgcmd issues

A clean and tidy computer is the key requirement for avoiding problems with tgcmd. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the tgcmd.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

tgcmd.exe [all]