How to remove an tgcmd error

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Tgcmd.exe file information

The process known as Support.com Scheduler and Command Dispatcher or tgcmd Module or Comcast Service Alert and Job Processor or BellSouth Bulletin and Job processor or Qwest approved - QuickCare or Qwest Bulletin and Job processor or ComcastSUPPORT / Support.com Agent

belongs to software Support.com Scheduler and Command Dispatcher or VAIO Support or IBM Access Support or Comcast High-Speed Internet or ComcastSUPPORT or Qwest DSL QuickCare or Charter Pipeline Professor or BellSouth Bulletin and Job processor or tgcmd Module or IBM ThinkPad Access Support or Support.com Software or Adelphia High-Speed Internet or BellSouth DSL Connection Manager or Cox Online Support Controls

by Support.com (www.supportsoft.com) or SupportSoft (www.supportsoft.com) or Comcast or Qwest or BellSouth (www.att.com).

Description: tgcmd.exe is located in a subfolder of "C:\Program Files" (e.g. C:\Program Files\Support.com\bin\). Known file sizes on Windows 7/XP are 1,622,016 bytes (31% of all occurrences), 1,544,192 bytes and 19 more variants.
File tgcmd.exe is not a Windows system file. The program listens for or sends data on open ports to a LAN or the Internet. The program starts when Windows starts (see Registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run). The program is not visible. tgcmd.exe is able to monitor applications and hide itself. Therefore the technical security rating is 56% dangerous, however also read the users reviews.
If you run into problems with tgcmd.exe, you can uninstall the associated program (Start > Control Panel > Add/Remove programs > IBM Access Support or VAIO Support).

Recommended: Identify tgcmd.exe related errors

External information from Paul Collins:
There are different files with the same name:

"hcenter" can run at start up. See also TgAddServer. This part ensures the software is installed correctly (similar to an installation wizard) as reported by Cox. Regarded as spyware by some as it has the ability to retrieve user information. Whether it does so depends upon the provider. One Toshiba user reports problems with hibernate on his laptop if disabled - hence the "U" recommendation
"Tgcmd" can run at start up. See also TgAddServer. This part ensures the software is installed correctly (similar to an installation wizard) as reported by Cox. Regarded as spyware by some as it has the ability to retrieve user information. Whether it does so depends upon the provider. "tgcmdprovidersbc" is for SBC Yahoo DSL. One Toshiba user reports problems with hibernate on his laptop if disabled - hence the "U" recommendation
"tgcmdprovidersbc" can run at start up.

Important: Some malware camouflages itself as tgcmd.exe, particularly when located in the c:\windows or c:\windows\system32 folder. Therefore, you should check the tgcmd.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.

Score

User Comments

This is Qwest DSL QuickCare, for my Qwest ISP service. It performs a lot of I/O to the hard drive. When I closed the "Qwest DSL QuickCare" icon in the system tray, tgcmd.exe disappeared from the task manager list of running processes.
MikeB

Now that the tgcmd module has finally arrived to my msdownloader and by reading these shared knowledge its simply just another "byref."
avenger20x

Prevented my IBM from shutting down, thus remaining in "SAVINTG SETTINGS". Once I removed it from my system configuration start up settings i was able to shut down.

This is part of the installed utilities from Comcast to assist in remote support. While it is harmless in itself, the people that have access to it... are another story.
todd_beedy

It came with my Thinkpad and according to the documentation it is a Software update and Remote Connector for Thinkpad -Software and therefore not a threat. I deinstalled it anyway.
Dirk

SupportSoft Updater tgmcmd.exe This file is used to update many selfhelp tools from OEMs and ISPs such as Sony. It can usually be found in C:\Programs\Support.com. It is not a spyware, but simply checks for update to the SupportSoft Software, often named something else such as Comcast Desktop Doctor.
R. Janes

I had difficulty activating Windows Live One Care security software. I contacted a Microsoft tech who tried to do a remote diagnosis. After we were finished, the tgcmd.exe warning started appearing every time I booted.

bothersome, zone alarm detects it
cynical lyrical whimsy of a gal (further information)

More comments can be found here:
(further information)

Summary: Average user rating of tgcmd.exe: based on 51 votes with 9 reviews.

15 users think tgcmd.exe is essential for Windows or an installed application. 5 users think it's probably harmless. 20 users think it's neither essential nor dangerous. 5 users suspect danger. 6 users think tgcmd.exe is dangerous and recommend removing it. 8 users doesn't grade tgcmd.exe ("not sure about it").

Tgcmd scanner

Security Task Manager shows all running Windows tasks including embedded hidden functions (e.g. keyboard or browser monitoring, autostart entry). A unique security risk rating indicates the likelihood of the process being potential spyware, malware, keylogger or a Trojan.

Spyware Doctor detects and removes sleeping spyware, adware, trojans, keyloggers, malware and tracking threats from your hard disk. Ideal supplement to Security Task Manager.

SpeedUpMyPC scans, cleans, repairs and optimizes your computer.

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