How to remove tgcmd error

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tgcmd.exe file information

The process tgcmd Module or Support.com Scheduler and Command Dispatcher or BellSouth Bulletin and Job processor or ComcastSUPPORT / Support.com Agent or SupportSoft Scheduler and Command Dispatcher or Qwest Bulletin and Job processor or Qwest approved - QuickCare or Comcast Service Alert and Job Processor belongs to the software BellSouth Bulletin and Job processor or IBM Access Support or Charter Pipeline Professor or Support.com Scheduler and Command Dispatcher or VAIO Support or Supportsoft Web Controls or ComcastSUPPORT or tgcmd.exe or Sibelius Scorch or IBM ThinkPad Access Support or tgcmd Module or Accenture eSupport or Qwest DSL QuickCare or Bejeweled Deluxe or Charter Pipeline® or Support.com Software or Comcast High-Speed Internet or @Home/Support.com Agent or Cox Online Support Controls or Lotus SmartSuite - English or Charter Solution Controls or Adelphia High-Speed Internet or Support.com Web Controls by Support.com, Inc (www.supportsoft.com) or SupportSoft, Inc (www.supportsoft.com) or BellSouth or Qwest or Comcast.

Description: File tgcmd.exe is located in a subfolder of "C:\Program Files" (e.g. C:\Program Files\Support.com\bin\). Known file sizes on Windows XP are 1544192 bytes (30% of all occurrence), 1622016 bytes, 1409024 bytes, 1417216 bytes, 1519616 bytes, 1843200 bytes, 1847296 bytes, 1757184 bytes, 1851392 bytes, 1855488 bytes, 1773568 bytes, 1921024 bytes, 1413120 bytes, 598016 bytes, 69632 bytes, 1564737 bytes, 655360 bytes, 626688 bytes, 1400832 bytes, 1753088 bytes, 25600 bytes, 24588 bytes.
File tgcmd.exe is not a Windows system file. The program listens for or sends data on open ports to LAN or Internet. The program starts when Windows starts (see Registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run). tgcmd.exe is able to monitor applications, hide itself. Therefore the technical security rating is 44% dangerous, however also read the users reviews.

Recommended: Identify tgcmd.exe related errors

External information from Paul Collins:
There are different files with the same name:

• "hcenter" can run at start up. See also TgAddServer. This part ensures the software is installed correctly (similar to an installation wizard) as reported by Cox. Regarded as spyware by some as it has the ability to retrieve user information. Whether it does so depends upon the provider. One Toshiba user reports problems with hibernate on his laptop if disabled - hence the "U" recommendation
• "Tgcmd" can run at start up. See also TgAddServer. This part ensures the software is installed correctly (similar to an installation wizard) as reported by Cox. Regarded as spyware by some as it has the ability to retrieve user information. Whether it does so depends upon the provider. "tgcmdprovidersbc" is for SBC Yahoo DSL. One Toshiba user reports problems with hibernate on his laptop if disabled - hence the "U" recommendation
• "tgcmdprovidersbc" can run at start up.

Important: Some malware camouflage themselves as tgcmd.exe, particularly if they are located in c:\windows or c:\windows\system32 folder. Thus check the tgcmd.exe process on your pc whether it is pest. We recommend Security Task Manager for verifying your computer's security. It is one of the Top Download Picks of 2005 of The Washington Post and PC World.

Links: tgcmd.exe, tgcmd.exe

This is part of the installed utilities from Comcast to assist in remote support. While it is harmless in itself, the people that have access to it... are another story.
  todd_beedy  

It came with my Thinkpad and according to the documentation it is a Software update and Remote Connector for Thinkpad -Software and therefore not a threat. I deinstalled it anyway.
  Dirk  

SupportSoft Updater tgmcmd.exe This file is used to update many selfhelp tools from OEMs and ISPs such as Sony. It can usually be found in C:\Programs\Support.com. It is not a spyware, but simply checks for update to the SupportSoft Software, often named something else such as Comcast Desktop Doctor.
  R. Janes  

I had difficulty activating Windows Live One Care security software. I contacted a Microsoft tech who tried to do a remote diagnosis. After we were finished, the tgcmd.exe warning started appearing every time I booted.
   

bothersome, zone alarm detects it
  cynical lyrical whimsy of a gal   (further information)

Its part of a package the company I work for installed on all pcs. I think its used by IT securiy to monitor what people are doing.
  bigb  

Found this file on an XP computer I was running. NMAP successfuly connected to it through SSL, runs tgcmd.exe on port 641, SSL certificate is issued to "Tioga Systems" by "RSA Data Security, Inc. (a legitimate company". Looks like Tioga provides software that monitors applications on the client computer. If you trust your ISP (in the case of the computer I was working on, Comcast), then you trust this app. I do not trust it, or comcast.
  ChrisJohnson  

The file appeared in my system tray the next day, after I had a cable modem installed by Adelphia, now merged with ComCast Cable. I don't know how it can help me considering I've already clicked nearly every option available in the pop up menu. It sucks because if you can't communicate with anyone, then the process is simply designed to watch what I'm doing. Welcome to the 21st century. Virtually everyting is permissable and virtually nothing can be escaped!
  TonyS  

This is part of Sony Vaio support as it applies to my particular situation. After several visits to MS updates it is still noted as a Malicious script. Either you can authorize it and be informed of updates or disable it. Although the later may not be much better, being that any critical updates will have to be manually searched and installed. In my opinion Sony don't have need, cause, or time to be probing all our miniscule PCs with spyware. Just be sure of the source. I have heard of an instance of association with a virus. Thus the warning some Antivirus programs prompt action.
  Gr82Bstr8  

Keeps popping up through Norton Internet Security, and I can't get it to go away.
  Dinky  

This started happening to me shortly after I clicked on the link for the new version of "http://frontier.myway.com/V2". It's a new portal for their webtools, etc. Don't know if it's related but sure seems suspicious. Nothing else new added to this Vaio Desktop. Will probably try to disable it in the way shown above by W.LaRoche. This is happening approx. every 10-15 seconds.
  M. Young  

Installed with Road Runner Medic. ZoneAlarm shows a warning that it wants to monitor keystrokes, etc.. Some searches on Google say it's spyware. I am going to contact Road Runner about it. For now I block it with my firewall. It lists all of your favorites urls and visited sites among other things. I can turn it on in the firewall if neede for RR tech support.
  Angus49  

Doesn't seem to hurt anything and montioring it shows no contact over internet connection
  jc  

This file was installed when I installed Comcast Internet, tdcmd.exe started using about 50% of CPU time only when i blocked it. I just uninstalled Comcast Support software. Atleast CPU is not working fine.
  Vikas Sabharwal  

I have always had it on my sony vaio laptop but it has never popped up until here recently....I don't think it is dangerous..........BUT IT IS A BIG PAIN IN THE BUTT!!! I agree with Rigs about creating an exception on your firewall!!!!
  Samantha  

Part 1 of 2: Installment of SP2 on a Sony Vaio desktop running XP PRO has blocked "tgcmd Module" by "Support.com, Inc." . I've just spent an hour searching sites including THIS one searchin for an explanation of this file, since the SP2 warning box offers NO explanations of WHAT it IS, DOES, WHY it’s THERE in the FIRST PLACE, and. WHAT ‘PROGAM’ is it a part of, since it does NOT show up in a FILE search! PLEASE ANSWER THOSE '4' questions in detail, unlike the stupid sites that offer the most ridiculous of comments while telling you NOTHING of ‘what it is, why it's there, or what it does, or
  TOM  

More comments can be found here:
    (further information)

tgcmd scanner

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