What is TIRemoteService.exe?

The genuine TIRemoteService.exe file is a software component of Track-It! by Numara Software | BMC Software.
This process is installed on client workstations and runs in the background as part of Numara Track-It! It allows for remote connection by help desk personnel to assist small to medium sized businesses with IT issues. When an issue arises on a workstation, a help desk person can remotely connect to the computer and view and control their desktop to assist in solving the issue. In 2012, Numara was acquired by BMC Software, who reintroduced Numara Track-It! as BMC Track-It!

TIRemoteService stands for Track-It! Remote Service

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the TIRemoteService.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for TIRemoteService.exe related errors

TIRemoteService.exe file information

Windows Task Manager with TIRemoteService
TIRemoteService.exe process in Windows Task Manager

The process known as Track-It! Suite (version 7.0, 8.0, 6.5, 8, 8.1, 5.0, 6.1) or Track-It belongs to software Track-It (version 8) or Track-It! Workstation Manager by Numara Software ( or Intuit ( or Blue Ocean Software or BMC Software (

Description: TIRemoteService.exe is not essential for the Windows OS and causes relatively few problems. The file TIRemoteService.exe is located in a subfolder of C:\Windows. Known file sizes on Windows 10/8/7/XP are 210,944 bytes (28% of all occurrences), 613,888 bytes and 8 more variants. 
The program is not visible. TIRemoteService.exe is located in the Windows folder, but it is not a Windows core file. The TIRemoteService.exe file is not a Windows core file. The application uses ports to connect to or from a LAN or the Internet. TIRemoteService.exe is able to record keyboard and mouse inputs and monitor applications. Therefore the technical security rating is 67% dangerous.

Recommended: Identify TIRemoteService.exe related errors

Important: Some malware camouflages itself as TIRemoteService.exe. Therefore, you should check the TIRemoteService.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving TIRemoteService issues

A clean and tidy computer is the key requirement for avoiding problems with TIRemoteService. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the TIRemoteService.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

TIRemoteService.exe [all]