How to remove the FreeCause Toolbar malware

Some anti-malware programs classify Toolbar.dll as a harmful extension to Internet Explorer: such as GRAY_Gen.MC54S5 (detected by TrendMicro), and not-a-virus:AdWare.Win32.ISearch.a or (detected by Kaspersky). Add-ons like this can display ads, slow down your computer and cause various other errors. If you can't remember installing the associated FreeCause Toolbar software, it's no surprise. In most cases, this kind of adware is installed on the side when you install a freeware product like a Youtube Downloader or a PDF Converter. In the following selection, you can read more about FreeCause Toolbar and how to get rid of it.

Click here to automatically remove the FreeCause Toolbar malware

Toolbar.dll file information

The process known as FreeCause Toolbar or IE Toolbar Engine or Internet Explorer Toolba or IE Toolbar

belongs to software AddThis Toolbar or Dogpile Bundle Toolbar or ToolbarBrowser or Gamers Unite! Snag Bar or SocialRibbons (version LP 1, LP2, LP5, LP4) or FreeCause Toolbar or Dogpile Toolbar or BucksBee Loyalty Plugin - Softonic or Nectar Search Toolbar or InboxDollars or IE Toolbar or BucksBee Loyalty Plugin - OpenInstall or MyPoints Point Finder or IE Toolba or Shopping4Causes Shopping Plugin or Webs Credits (version 2) or MyPoints Toolbar or Slownik LING or Pink Ribbon Toolbar or IBM Toolbar or CoolChaser Toolbar or MouseHunt Toolbar or Gaia Online Toolbar or AIR MILES TOOLBAR

by or Velocity Services or IE Toolbar ( or Savings Apps or TENCENT (

Description: Toolbar.dll is not essential for Windows and will often cause problems. The file Toolbar.dll is located in a subfolder of "C:\Program Files" (e.g. C:\Program Files\aol toolbar\ or C:\Program Files\TrustyHound-TB\). Known file sizes on Windows 10/8/7/XP are 1,624,576 bytes (7% of all occurrences), 487,424 bytes and 67 more variants. 
This .dll file is a Browser Helper Object (BHO) that runs automatically every time you start your web browser. BHOs are not stopped by personal firewalls, because they are identified by the firewall as part of the browser itself. BHOs are often used by adware and spyware. IDs used by this BHO include 1A0AADCD-3A72-4b5f-900F-E3BB5A838E2A or CD292324-974F-4224-D074-CACA427AA030 or 65 more variants. The program is not visible. It is not a Windows core file. It is able to monitor web browsers. There is no description of the program. Toolbar.dll is able to record keyboard and mouse inputs and monitor applications. Therefore the technical security rating is 56% dangerous; however you should also read the user reviews.

Uninstalling this variant: If there are any problems with Toolbar.dll, you may also uninstall AddThis Toolbar or Dogpile Bundle Toolbar from your computer using the Control Panel applet Uninstall a Program.

Recommended: Identify Toolbar.dll related errors

External information from Tony Klein:

Important: Some malware also uses the file name Toolbar.dll, for example GRAY_Gen.MC54S5 (detected by TrendMicro), and not-a-virus:AdWare.Win32.ISearch.a or (detected by Kaspersky). Therefore, you should check the Toolbar.dll process on your PC to see if it is a threat. If FreeCause Toolbar has changed your browser's search engine and start page, you can recover your browser's default settings as follows:

Reset default browser settings for Internet-Explorer ▾
  1. In Internet Explorer, press the key combination Alt + X to open the Tools menu.
  2. Click Internet options.
  3. Click the Advanced tab.
  4. Click the Reset... button.
  5. Enable the Delete personal settings option.
This will reset your Internet Explorer to its default settings. Your browser will start with the familiar start page and search engine—without popups, ads, cookies, but all browser add-ons are deleted too [1]. Make cleaning up your browser and your computer simpler and safer with Security Task Manager.


User Comments

Invites spyware and pop-ups.. delete NOW!
Did not show up until I installed Morpheus File Share
  Drew Coppock  
can't be removed - worked for days
IE Toolbar
explorer error for tool bar
impossible to get out
another crappy product from AOL
websearch is spyware, remove
  bunny   (further information)
Searching for a way to delete this waste of memory
Installs spyware; alters programs; collects date on URLs you visit.
  Mozart   (further information)
It's been installed with SweetIM toolbar..... Didn't know if it's bad for my pc...
Mine came from You can remove it from the control panel add/remove programs look for toolbar browser.
Neopets Toolbar made by Velocity Services, Inc. Neopets claims no spy ware. I have seen none as a result of using this. If you don't play Neopets, why even download it..?
  Brian   (further information) Toolbar. Allows you to access commen areas on via the toolbar. Possible spyware included.
  DProper   (further information)
It changes your homepage so you can't change it, and/or it can make you run across a lot of error pages
It stopped all browsers from going online. Norton Eraser from their offline Bootable Repair Disk found mine & said it did not know if it was a virus or not but let me delete it & the Gateway Notebook WinXp is back on the Internet...

Rating chart

Summary: Average user rating of Toolbar.dll: based on 22 votes with 16 user comments. One user thinks Toolbar.dll is essential for Windows or an installed application. One user thinks it's probably harmless. 5 users think it's neither essential nor dangerous. 2 users suspect danger. 13 users think Toolbar.dll is dangerous and recommend removing it. One user is not sure about it.

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Best practices for resolving Toolbar issues

The following programs have also been shown useful for a deeper analysis: ASecurity Task Manager examines the active Toolbar process on your computer and clearly tells you what it is doing. Malwarebytes' well-known Banti-malware tool tells you if the Toolbar.dll on your computer displays annoying ads, slowing it down. This type of unwanted adware program is not considered by some antivirus software to be a virus and is therefore not marked for cleanup.

A clean and tidy computer is the key requirement for avoiding PC trouble. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

Other processes

Toolbar.dll [all]