What is TrueAssistant.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the TrueAssistant.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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TrueAssistant.exe file information

The process known as TrueAssistant belongs to software TrueAssistant by Esaya (

Description: TrueAssistant.exe is not essential for Windows and will often cause problems. TrueAssistant.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 468,992 bytes (66% of all occurrences) or 372,224 bytes. 
There is an icon for this program on the taskbar next to the clock. The program has a visible window. TrueAssistant.exe is not a Windows system file. Therefore the technical security rating is 16% dangerous; however you should also read the user reviews.

Recommended: Identify TrueAssistant.exe related errors

Important: Some malware camouflages itself as TrueAssistant.exe. Therefore, you should check the TrueAssistant.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

every I log on it tell me TrueAssistant has a problem
  Dorothy Stricker  
PREVX identified and "jailed" true assistant as spyware
  Duane L Burgess   (further information)
It is used to switch ISP. Suddenlink uses it to switch customers from COX
  SpyderCanopus   (further information)
I'd like to know how to get rid of it.
  Roxanne Miller  
I transferred from Compuserve to Netscape with True Assistant. I received 6977 Spams on a new account. Dangerous program
  Lowell Christy  
It took forever to let me delete it from my computer
PCPrivacyCleaner used it to attack my computer
  Chad Charleston  
program is classed as Adware by AVG.

Rating chart

Summary: Average user rating of TrueAssistant.exe: based on 9 votes with 8 user comments. One user thinks it's probably harmless. 2 users suspect danger. 6 users think TrueAssistant.exe is dangerous and recommend removing it. One user is not sure about it.

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Best practices for resolving TrueAssistant issues

A clean and tidy computer is the key requirement for avoiding problems with TrueAssistant. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the TrueAssistant.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

TrueAssistant.exe [all]