What is TrueService.exe?

The genuine TrueService.exe file is a software component of AuthenTec TrueSuite by AuthenTec.
AuthenTec TrueSuite is a personal security and authentication software. TrueService.exe runs the AuthenTec TrueSuite application. This is not an essential process for Windows and can be disabled if known to create problems. AuthenTec TrueSuite is a program designed for the Windows platform that enables users to access their computer with a fingerprint scanner. The program also provides fingerprint access instead of passwords to login to online websites. Files and folders located on the local drive can be protected by adding them to Desktop Lockbox, provided by the program. AuthenTec, Inc. was an American company that specialized in semiconductors, biometrics, computer security, mobile security, identity management, and touch control solutions. AuthenTec was founded in 1998 as a spin off from Harris Semiconductor. The company was acquired by Apple, Inc. on 27 July 2012 for $356 million. AuthenTec was headquartered in Melbourne, Florida, USA.

TrueService stands for AuthenTec TrueSuite Service

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the TrueService.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for TrueService.exe related errors

TrueService.exe file information

Windows Task Manager with TrueService
TrueService.exe process in Windows Task Manager

The process known as TrueAPI Server belongs to software AuthenTec TrueAPI (version 64-bit) or Fingerprint Reader by AuthenTec (

Description: TrueService.exe is not essential for the Windows OS and causes relatively few problems. TrueService.exe is located in a subfolder of "C:\Program Files\Common Files". Known file sizes on Windows 10/8/7/XP are 401,256 bytes (47% of all occurrences), 401,856 bytes or 269,640 bytes. 
The program is not visible. TrueService.exe is certified by a trustworthy company. The TrueService.exe file is not a Windows system file. The file is a Verisign signed file. You can uninstall this program in the Control Panel. Therefore the technical security rating is 16% dangerous.

Uninstalling this variant: If you run into problems with TrueService.exe, you can also visit the website or uninstall AuthenTec TrueAPI 64-bit or Password Vault software via Windows Control Panel/Add or Remove Programs (Windows XP) or Programs and Features (Windows 10/8/7).

Recommended: Identify TrueService.exe related errors

Important: Some malware camouflages itself as TrueService.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the TrueService.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving TrueService issues

A clean and tidy computer is the key requirement for avoiding problems with TrueService. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the TrueService.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

TrueService.exe [all]