What is TscHelp.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the TscHelp.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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TscHelp.exe file information

Windows Task Manager with TscHelp
TscHelp.exe process in Windows Task Manager

The process known as TechSmith HTML Help Helper belongs to software Snagit or Snagit 11 or SnagIt 7 or SnagIt 8 by TechSmith (

Description: TscHelp.exe is not essential for the Windows OS and causes relatively few problems. The TscHelp.exe file is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 58,952 bytes (20% of all occurrences), 46,080 bytes and 5 more variants. 
There is no information about the author of the file. The program has no visible window. The TscHelp.exe file is not a Windows core file. The process can be uninstalled in the Control Panel. It is a Verisign signed file. The TscHelp.exe file is digitally signed. Therefore the technical security rating is 17% dangerous, however you should also read the user reviews.

Uninstalling this variant: You can uninstall Snagit or SnagIt 8, update it, or get help from the software vendor. Click on to update it, click on for support, or click on Snagit or SnagIt 8 in Windows Control Panel (Software or Programs category) to uninstall it.

Recommended: Identify TscHelp.exe related errors

If TscHelp.exe is located in a subfolder of the user's profile folder, the security rating is 56% dangerous. The file size is 207,872 bytes. There is no description of the program. The program is not visible. TscHelp.exe is not a Windows core file.

Important: Some malware camouflages itself as TscHelp.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the TscHelp.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

I would say it has something to do with Snagit by techsmith
It's Snag'it (printscreen software) C:\Program Files\TechSmith\SnagIt 7
  Sharky   (further information)
Part of Techsmith's SnagIt
Definintely SnagIt Related
Snagit program. Good one.
It's the help system for SnagIt
it does seem to hang essential windows functions and seems to keep Windows from re-booting
  Lon Feuerhelm  
Snag It help system file, essential to display help in this application
It's a help file for Camtasia Studio by TechSmith
Camtasia studio has a bind to Powerpoint and this file loads when I load powerpoint
Part of SnagIt 8

Rating chart

Summary: Average user rating of TscHelp.exe: based on 9 votes with 11 user comments. 6 users think TscHelp.exe is essential for Windows or an installed application. One user thinks it's probably harmless. 2 users think it's neither essential nor dangerous. 2 users don't grade TscHelp.exe ("not sure about it").

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Best practices for resolving TscHelp issues

A clean and tidy computer is the key requirement for avoiding problems with TscHelp. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the TscHelp.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

TscHelp.exe [all]