What is Upgrd.exe?

The genuine Upgrd.exe file is a software component of LoJack for Laptops by Absolute Software.
Upgrd.exe is an executable file that belongs to LoJack, a laptop location tracking system used by Police to track down stolen laptops. This process automatically downloads and installs software updates for LoJack. This file is not a critical Windows file and can be removed if known to create problems. LoJack for Laptops is a laptop tracking software which enables police to locate stolen laptops on a map, as well as erase critical data and remotely lock computers. This service comes preinstalled on many laptops and is found in the BIOS. Once a laptop is reported as stolen, the software silently switches to theft mode where it records key presses, registry and file changes, and the geolocation. The data is sent to the police for investigation. Absolute Software is an American company that develops endpoint security and data risk management solutions aimed at personal computers, mobile phones and tablets. The company is the sole proprietor of Persistence technology, marketed as providing complete control over personal devices, regardless of user or location. The technology also allows an Absolute software client to be reinstalled if removed without authorization from the device owner.

Upgrd stands for Upgrade LoJack

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the Upgrd.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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Upgrd.exe file information

Windows Task Manager with Upgrd
Upgrd.exe process in Windows Task Manager

The process known as upgrd belongs to software upgrd by Absolute Software (

Description: Upgrd.exe is not essential for the Windows OS and causes relatively few problems. The Upgrd.exe file is located in a subfolder of C:\Windows or sometimes in the C:\Windows\System32 folder. The file size on Windows 10/8/7/XP is 13,160 bytes. 
The application has no file description. The program has no visible window. Upgrd.exe is a Verisign signed file. The file has a digital signature. It is not a Windows system file. Upgrd.exe is able to monitor applications. Therefore the technical security rating is 40% dangerous.

Recommended: Identify Upgrd.exe related errors

Important: Some malware camouflages itself as Upgrd.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the Upgrd.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving Upgrd issues

A clean and tidy computer is the key requirement for avoiding problems with Upgrd. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the Upgrd.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

Upgrd.exe [all]