What is VerizonServicepoint.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the VerizonServicepoint.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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VerizonServicepoint.exe file information

Windows Task Manager with VerizonServicepoint
VerizonServicepoint.exe process in Windows Task Manager

The process known as Verizon Servicepoint Application or Verizon Servicepoint (version 1.5.12) belongs to software Verizon Servicepoint by Verizon ( or Radialpoint (

Description: VerizonServicepoint.exe is not essential for the Windows OS and causes relatively few problems. VerizonServicepoint.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 2,065,648 bytes (25% of all occurrences), 2,303,216 bytes and 5 more variants. 
VerizonServicepoint.exe is not a Windows core file. The software is loaded during the Windows boot process (see Registry key: MACHINE\Run). The program has no visible window. It is a Verisign signed file. It is certified by a trustworthy company. VerizonServicepoint.exe is able to record keyboard and mouse inputs. Therefore the technical security rating is 32% dangerous, however you should also read the user reviews.

Uninstalling this variant: In the event of any problems with VerizonServicepoint.exe, you can do the following:

Recommended: Identify VerizonServicepoint.exe related errors

Important: Some malware camouflages itself as VerizonServicepoint.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the VerizonServicepoint.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

installed from verizon dsl cd
It causes a conflict with Norton Internet Security suite because it attempts to go around Norton's smart firewall. Caused lots of other conflicts on my computer as well. I removed it and everything works fine now.
  R. Miller  

Summary: Average user rating of VerizonServicepoint.exe: based on 2 votes with 2 user comments. One user thinks VerizonServicepoint.exe is essential for Windows or an installed application. One user thinks it's neither essential nor dangerous.

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Best practices for resolving VerizonServicepoint issues

A clean and tidy computer is the key requirement for avoiding problems with VerizonServicepoint. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the VerizonServicepoint.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

VerizonServicepoint.exe [all]