What is VSSService.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the VSSService.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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VSSService.exe file information

Windows Task Manager with VSSService
VSSService.exe process in Windows Task Manager

The process known as Open Access Software or Knowhow Cloud or Livedrive VSS Service belongs to software Livedrive or zovo by Livedrive Internet or Open Access Software or DSG Retail.

Description: VSSService.exe is not essential for Windows and will often cause problems. VSSService.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 23,736 bytes (16% of all occurrences), 138,064 bytes and 9 more variants. 
The program has no visible window. The file has a digital signature. The VSSService.exe file is not a Windows system file. There is no information about the author of the file. Therefore the technical security rating is 49% dangerous, however you should also read the user reviews.

Uninstalling this variant: The software vendor offers the option to do the following:
  • visit the support page [1][2]
  • safely remove the program using the uninstall program of Livedrive or Knowhow Cloud (Control Panel ⇒ Uninstall a Program)

Recommended: Identify VSSService.exe related errors

Important: Some malware camouflages itself as VSSService.exe. Therefore, you should check the VSSService.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

It came with my cloud service. DrivePop to be exact.
  Danny Boy  

Summary: Average user rating of VSSService.exe: based on 1 vote with 1 user comment. One user thinks it's neither essential nor dangerous.

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Best practices for resolving VSSService issues

A clean and tidy computer is the key requirement for avoiding problems with VSSService. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the VSSService.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

VSSService.exe [all]