How to remove the vzbb.dll malware

Most antivirus programs classify vzbb.dll as a harmful extension to Internet Explorer: for example Dynamic Toolbar (detected by Sophos), and Adware-Quickbar (detected by McAfee). Add-ons like this can display ads, slow down your computer and cause various other errors. If you can't remember installing the associated vzbb.dll software, it's no surprise. In most cases, this kind of adware is installed on the side when you install a freeware product like a Youtube Downloader or a PDF Converter. In the following selection, you can read more about vzbb.dll and how to get rid of it.

Click here to automatically remove the vzbb.dll malware

Vzbb.dll file information

The process known as vzbb.dll belongs to software unknown by Verizon Communications (

Description: Vzbb.dll is not essential for the Windows OS and causes relatively few problems. The file vzbb.dll is located in a subfolder of C:\Windows or sometimes in a subfolder of "C:\Program Files\Common Files". The file size on Windows 10/8/7/XP is 1,111,104 bytes. 
This .dll file is a Browser Helper Object (BHO) that runs automatically every time you start your web browser. BHOs are not stopped by personal firewalls, because they are identified by the firewall as part of the browser itself. BHOs are often used by adware and spyware. IDs used by this BHO include 4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D. There is no description of the program. The program is not visible. It is able to change the behavior of, or monitor Internet Explorer. There is no detailed description of this service. It is not a Windows system file. The vzbb.dll file is a Verisign signed file. The vzbb.dll file is certified by a trustworthy company. Vzbb.dll is able to record keyboard and mouse inputs. Therefore the technical security rating is 58% dangerous, however you should also read the user reviews.

Recommended: Identify vzbb.dll related errors

Important: You should check the vzbb.dll process on your PC to see if it is a threat. If vzbb.dll has changed your browser's search engine and start page, you can recover your browser's default settings as follows:

Reset default browser settings for Internet-Explorer ▾
  1. In Internet Explorer, press the key combination Alt + X to open the Tools menu.
  2. Click Internet options.
  3. Click the Advanced tab.
  4. Click the Reset... button.
  5. Enable the Delete personal settings option.
This will reset your Internet Explorer to its default settings. Your browser will start with the familiar start page and search engine—without popups, ads, cookies, but all browser add-ons are deleted too [1]. Make cleaning up your browser and your computer simpler and safer with Security Task Manager.


User Comments

Verizon Broadband dll file
  Diane Devlin  
infected with Adware. Megasearch.G
  Thomas L. Hill  
Verizon Broadband Browser helper object
  John C  
My AVG has picked it up every day the last 3 days
According to Dell tech, the vzbb.dll entries can be safely deleted. They refer to/are BHOs with the Verizon toolbar.
  Tom Kubitz  
verizon is my internet service, however I am not aware of the purpose of this program. I dont think its about my connection.
Apparently it is flagged as a trojan etc by several antivirus programs and spyware programs.
  Luis F. Garcia  
Im not sure if it is good or bad, but some websites say that it is a vundo file, and vundo can be dangerous. But im not really sure if it is.
  CJ   (further information)
Surely not essential. Another exploit path I don't need.

Rating chart

Summary: Average user rating of vzbb.dll: based on 10 votes with 9 user comments. 6 users think vzbb.dll is essential for Windows or an installed application. One user thinks it's probably harmless. 2 users suspect danger. One user thinks vzbb.dll is dangerous and recommends removing it. 4 users don't grade vzbb.dll ("not sure about it").

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Best practices for resolving vzbb issues

The following programs have also been shown useful for a deeper analysis: ASecurity Task Manager examines the active vzbb process on your computer and clearly tells you what it is doing. Malwarebytes' well-known Banti-malware tool tells you if the vzbb.dll on your computer displays annoying ads, slowing it down. This type of unwanted adware program is not considered by some antivirus software to be a virus and is therefore not marked for cleanup.

A clean and tidy computer is the key requirement for avoiding PC trouble. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

Other processes

vzbb.dll [all]