How to remove the WSup virus

Most antivirus programs identify WSup.exe as malware—for instance Kaspersky identifies it as not-a-virus:AdWare.Win32.Wintol.aa, and Symantec identifies it as Adware.Websearch.

The free file information forum can help you find out how to remove it. If you have additional information about this file, please leave a comment or a suggestion for other users.

Click to Run a Free Virus Scan for the WSup.exe malware

WSup.exe file information

The process known as Internet Explorer belongs to software Win-Tools Easy Installer by unknown.

Description: WSup.exe is not essential for Windows and will often cause problems. The file WSup.exe is located in a subfolder of "C:\Program Files\Common Files" (e.g. C:\Program Files\Common Files\WinTools\). Known file sizes on Windows 10/8/7/XP are 526,336 bytes (80% of all occurrences) or 521,216 bytes. 
The application has no file description. The program has no visible window. The file is not a Windows system file. WSup.exe is able to monitor applications. Therefore the technical security rating is 52% dangerous, however you should also read the user reviews.

Uninstalling this variant: If you want to remove the program completely, go to Control Panel ⇒ Software ⇒ Win-Tools Easy Installer.

Recommended: Identify WSup.exe related errors

Important: You should check the WSup.exe process on your PC to see if it is a threat. If Internet Explorer has changed your browser's search engine and start page, you can recover your browser's default settings as follows:

Reset default browser settings for Internet-Explorer ▾
  1. In Internet Explorer, press the key combination Alt + X to open the Tools menu.
  2. Click Internet options.
  3. Click the Advanced tab.
  4. Click the Reset... button.
  5. Enable the Delete personal settings option.
This will reset your Internet Explorer to its default settings. Your browser will start with the familiar start page and search engine—without popups, ads, cookies, but all browser add-ons are deleted too [1]. Make cleaning up your browser and your computer simpler and safer with Security Task Manager.


User Comments

Spyware. Belongs to WinTools (wtoolsa.exe)
  Alex   (further information)
Spybot and Ad-aware SE struggle with this one (winME) hard to remove.
  MastaVR6 / Matt Wood  
A varient of Huntbar
  Majid Al-Khalil   (further information)
McAfee alterted me to it, said it had changed and wanted web access - denied
It uses system resources and slows the system down. To the best of my knowledge, it is impossible to remove. I have followed the instructions on all the websites, and it just comes back. It comes as a package deal with websearch toolbar (the sneaky one that gets you to install by telling you need an upgrade, and there is no way to say no. Another file that is associated with this is ibis. All of these files seem to hide somewhere in the system, and no matter how you try to remove it, it comes back. Solution, use msconfig and uncheck in startup.
May be associated with "WinTools Easy Installer." Removing WTEI got rid of Wsup.

Rating chart

Summary: Average user rating of WSup.exe: based on 6 votes with 6 user comments. One user suspects danger. 5 users think WSup.exe is dangerous and recommend removing it. 2 users don't grade WSup.exe ("not sure about it").

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Best practices for resolving WSup issues

The following programs have also been shown useful for a deeper analysis: Security Task Manager examines the active WSup process on your computer and clearly tells you what it is doing. Malwarebytes' well-known anti-malware tool tells you if the WSup.exe on your computer displays annoying ads, slowing it down. This type of unwanted adware program is not considered by some antivirus software to be a virus and is therefore not marked for cleanup.

A clean and tidy computer is the key requirement for avoiding PC trouble. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

Other processes

WSup.exe [all]