What is Wuser32.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the Wuser32.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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Wuser32.exe file information

Windows Task Manager with Wuser32
Wuser32.exe process in Windows Task Manager

The process known as Systems Management Server or Remote Control Agent or Remote management Agent

belongs to software SMS Advanced Client or Intuit Track-It! Remote or Systems Management Server or SMS Remote Control Agent or Microsoft or ZENworks for Desktops

by Microsoft ( or Intuit Track-It ( or Novell (

Description: Wuser32.exe is not essential for the Windows OS and causes relatively few problems. The Wuser32.exe file is located in a subfolder of C:\Windows\System32 (typically c:\novell\zenrc\ or C:\WINDOWS\system32\CCM\CLICOMP\RemCtrl\ or C:\LDClient\). Known file sizes on Windows 10/8/7/XP are 251,256 bytes (48% of all occurrences), 241,664 bytes, 248,544 bytes or 307,200 bytes. 
It is not a Windows system file. The software uses ports to connect to or from a LAN or the Internet. The program has no visible window. The software can be removed using the Control Panel's Add\Remove programs applet. It is digitally signed. Wuser32.exe is able to hide itself. Therefore the technical security rating is 41% dangerous, however you should also read the user reviews.

Uninstalling this variant: In case of any problems with Wuser32.exe, you can do the following:
  1) remove the entire program Microsoft Corporation or SMS Advanced Client using Windows Control Panel
  2) visit the support page.

Recommended: Identify Wuser32.exe related errors

If Wuser32.exe is located in a subfolder of C:\Windows, the security rating is 69% dangerous. The file size is 311,374 bytes (61% of all occurrences), 265,792 bytes or 264,256 bytes. The program has no visible window. It is not a Windows core file. The application uses ports to connect to or from a LAN or the Internet. Wuser32.exe is located in the Windows folder, but it is not a Windows core file. Wuser32.exe is able to hide itself and record keyboard and mouse inputs.

If Wuser32.exe is located in a subfolder of "C:\Program Files", the security rating is 60% dangerous. The file size is 139,264 bytes. The program has no visible window. The Wuser32.exe file is not a Windows system file. The application uses ports to connect to or from a LAN or the Internet. Wuser32.exe is able to record keyboard and mouse inputs and monitor applications.

Important: Some malware camouflages itself as Wuser32.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the Wuser32.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

Appears to propogate via network. When trying to remove using McAfee, it cannot find virus.
This appears if you use SMS. This is also legit, you would have had to install it with permission, not maliciously.
  Kris   (further information)
It is the Remote Control component from SMS
This .exe is used by SMS (any version) to enable the client computers for remote connection via the SMS admin console. This .exe is part of the installation package of the SMS client and gets enabled by a policy (if needed) sent from the SMS server. Clients can be remote controlled as with the Remote Desktop connection in Windows XP.
It's a part of MS O.S
Remote Control for Intuit TrackIt! Sometimes can kill CPU to 99%, reboot usually fixes, sometimes 2 reboots necessary.
  Christopher D  
SMS - Remote Control
Used by Microsoft Systems Management Console - necessary component if your PC is managed (such as in a workplace).
  Meghan   (further information)
Seems to be in the c:\windows\tiremote directory. Seems as if this version of trackit remote is not compatable with Vista
Anything in the System32\CCM is related to Microsoft SMS which is an enterprise tool. If you are on a enterprise workstation then it is essential.

Rating chart

Summary: Average user rating of Wuser32.exe: based on 12 votes with 10 user comments. 9 users think Wuser32.exe is essential for Windows or an installed application. One user thinks it's probably harmless. One user suspects danger. One user thinks Wuser32.exe is dangerous and recommends removing it.

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Best practices for resolving Wuser32 issues

A clean and tidy computer is the key requirement for avoiding problems with Wuser32. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the Wuser32.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

Wuser32.exe [all]